# Send Email - Set Action Timing

**URL:** https://forum.mautic.org/t/send-email-set-action-timing/4389
**Category:** Product Support
**Created:** [June 16, 2016, 3:59pm UTC](https://forum.mautic.org/t/send-email-set-action-timing/4389 "2016-06-16T15:59:11Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![Simon\_Ridge](https://avatars.discourse-cdn.com/v4/letter/s/a4c791/32.png) [@Simon\_Ridge](https://forum.mautic.org/u/Simon_Ridge)
#### Post date: [June 16, 2016, 3:59pm UTC](https://forum.mautic.org/t/send-email-set-action-timing/4389/1 "2016-06-16T15:59:11Z")

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I have a Drip campaign setup and appears to work, so long as I do not use ‘Set Action Timing - Wait’. If I use ‘When Triggered’ is works fine. If I use ‘Set Action Timing’ and set the Wait 2-5 mins it doesn’t work. Mautic’s dashboard says the email is scheduled but it doesn’t send.  
  
  
  
In fact I’ve tried to use 65 mins not 5 mins as for some reason, Mautic puts the clock back an hour.  
  
  
  
Any help with either of these would be appreciated.

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### Author: ![Rich](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/rich/32/45_2.png) [@Rich](https://forum.mautic.org/u/Rich)
#### Post date: [June 16, 2016, 8:19pm UTC](https://forum.mautic.org/t/send-email-set-action-timing/4389/2 "2016-06-16T20:19:02Z")

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I’ve struggled to understand similar situations and I have been really careful when I set wait delays. I make sure they are longer than my cron jobs intervals. If the execution is expected before the cron sequence runs its course your actions will not trigger.

All I can share is what I’ve experienced but if the email is scheduled for one minute but the chron fires at 30 minutes, when the 30 minutes arrives the 1 minute is in the past and Mautic is set to NOT send (or resend) activities in the past.

Like I said, I am personally careful about this timing because I got hosed by it before. This may not however, be the official Mautic answer.

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<div class="post-metadata">

### Author: ![Simon\_Ridge](https://avatars.discourse-cdn.com/v4/letter/s/a4c791/32.png) [@Simon\_Ridge](https://forum.mautic.org/u/Simon_Ridge)
#### Post date: [June 16, 2016, 3:59pm UTC](https://forum.mautic.org/t/send-email-set-action-timing/4389/3 "2016-06-16T15:59:11Z")

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I have a Drip campaign setup and appears to work, so long as I do not use ‘Set Action Timing - Wait’. If I use ‘When Triggered’ is works fine. If I use ‘Set Action Timing’ and set the Wait 2-5 mins it doesn’t work. Mautic’s dashboard says the email is scheduled but it doesn’t send.

In fact I’ve tried to use 65 mins not 5 mins as for some reason, Mautic puts the clock back an hour.

Any help with either of these would be appreciated.
