# Send email

**URL:** https://forum.mautic.org/t/send-email/1487
**Category:** Product Support
**Created:** [February 3, 2015, 11:17am UTC](https://forum.mautic.org/t/send-email/1487 "2015-02-03T11:17:57Z")
**Posts on this page:** 9
**Page:** 2

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### Author: ![hugodel](https://avatars.discourse-cdn.com/v4/letter/h/5f9b8f/32.png) [@hugodel](https://forum.mautic.org/u/hugodel)
#### Post date: [February 6, 2015, 11:18pm UTC](https://forum.mautic.org/t/send-email/1487/21 "2015-02-06T23:18:08Z")

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I cannot send emails as an action when someone fills out a form.  
I am using the system on mautic’s host.  
Here you can see how I configured the email

![](http://i.imgur.com/cfUItY2.png)

And here you can see the action configuration for the form

![](http://i.imgur.com/wLLxhYE.png)

What do you think?

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### Author: ![hugodel](https://avatars.discourse-cdn.com/v4/letter/h/5f9b8f/32.png) [@hugodel](https://forum.mautic.org/u/hugodel)
#### Post date: [February 6, 2015, 11:21pm UTC](https://forum.mautic.org/t/send-email/1487/22 "2015-02-06T23:21:30Z")

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Maybe you should know that I configured 3 actions on this form.

1. Send predefined email.
2. Create new lead.
3. Modify lead’s lists.

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### Author: ![hugodel](https://avatars.discourse-cdn.com/v4/letter/h/5f9b8f/32.png) [@hugodel](https://forum.mautic.org/u/hugodel)
#### Post date: [February 6, 2015, 11:22pm UTC](https://forum.mautic.org/t/send-email/1487/23 "2015-02-06T23:22:51Z")

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Maybe you should know that I configured 3 actions on this form.

Send predefined email.  
Create new lead.  
Modify lead’s lists.

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### Author: ![gmillard](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/gmillard/32/5_2.png) [@gmillard](https://forum.mautic.org/u/gmillard)
#### Post date: [February 10, 2015, 5:11pm UTC](https://forum.mautic.org/t/send-email/1487/24 "2015-02-10T17:11:23Z")

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Again I apologize for the delayed response.

What’s the subdomain on [mautic.com](http://mautic.com)? Are other emails being sent out? If you prefer a private conversation for that, use the Help button at the bottom right of [https://mautic.com](https://mautic.com) to submit a private ticket for hosted service support.

Thanks!  
Alan

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### Author: ![hugodel](https://avatars.discourse-cdn.com/v4/letter/h/5f9b8f/32.png) [@hugodel](https://forum.mautic.org/u/hugodel)
#### Post date: [February 11, 2015, 3:36am UTC](https://forum.mautic.org/t/send-email/1487/25 "2015-02-11T03:36:23Z")

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Hi Alan,

Subdomain is [innova.mautic.com](http://innova.mautic.com)

I am sending just one email. In the following screenshot you can see the actions

![](http://i.imgur.com/am4peV3.png)

Thanks

Hugo.

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### Author: ![gmillard](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/gmillard/32/5_2.png) [@gmillard](https://forum.mautic.org/u/gmillard)
#### Post date: [February 11, 2015, 7:39pm UTC](https://forum.mautic.org/t/send-email/1487/26 "2015-02-11T19:39:56Z")

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Hey Hugo,

Can you try to order it this way:

1. create new lead
2. send email
3. modify lead list

Then see if that works. If the form is creating the lead, its trying to send the email to the lead before it has been created and thus it doesn’t know what email to send to. You can reorder by clicking and dragging the vertical ellipsis on the far right when you hover over the action.

If that doesn’t work, can you give me a screen shot of your create new lead action?

Thanks!  
Alan

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<div class="post-metadata">

### Author: ![hugodel](https://avatars.discourse-cdn.com/v4/letter/h/5f9b8f/32.png) [@hugodel](https://forum.mautic.org/u/hugodel)
#### Post date: [February 11, 2015, 8:36pm UTC](https://forum.mautic.org/t/send-email/1487/27 "2015-02-11T20:36:55Z")

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Hi Alan,

OK I did change the order of actions as you advised, but do I have to change the code as well on my website?

Thanks.

Hugo

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### Author: ![hugodel](https://avatars.discourse-cdn.com/v4/letter/h/5f9b8f/32.png) [@hugodel](https://forum.mautic.org/u/hugodel)
#### Post date: [February 12, 2015, 2:23pm UTC](https://forum.mautic.org/t/send-email/1487/28 "2015-02-12T14:23:28Z")

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HI Alan,

I tried without editing the code and it worked. Just two question, I deleted a lead to try again and when I filled out the form again nothing happened. 1. We cannot create a lead again with the same email after deleting it?

1. the sender appears as [innova.mautic.com](http://innova.mautic.com) can I change that?

Thanks.

Hugo.

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### Author: ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)
#### Post date: [February 2, 2020, 10:51pm UTC](https://forum.mautic.org/t/send-email/1487/29 "2020-02-02T22:51:38Z")

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