# Sender Domain is Valid but E-mails not

**URL:** https://forum.mautic.org/t/sender-domain-is-valid-but-e-mails-not/10428
**Category:** Product Support
**Created:** [April 13, 2018, 3:48pm UTC](https://forum.mautic.org/t/sender-domain-is-valid-but-e-mails-not/10428 "2018-04-13T15:48:14Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![rgiosa](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/rgiosa/32/311_2.png) [@rgiosa](https://forum.mautic.org/u/rgiosa)
#### Post date: [April 13, 2018, 3:48pm UTC](https://forum.mautic.org/t/sender-domain-is-valid-but-e-mails-not/10428/1 "2018-04-13T15:48:14Z")

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Hello guys!

We have a Mautic Cloud free subscription and already configured the e-mail settings as described here:

[https://mautic.com/help/email-deliverability/](https://mautic.com/help/email-deliverability/)

Validation screen is saying that everything is valid (DKIM and SPF), but e-mails still have “by [mautic.net](http://mautic.net)” in headers.

What else should we do?

Thanks!

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### Author: ![ninjoan](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ninjoan/32/1005_2.png) [@ninjoan](https://forum.mautic.org/u/ninjoan)
#### Post date: [April 15, 2018, 3:43pm UTC](https://forum.mautic.org/t/sender-domain-is-valid-but-e-mails-not/10428/2 "2018-04-15T15:43:34Z")

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I think the Mautic Cloud Free you still get the “by [mautic.net](http://mautic.net)” in headers.