# Sendgrid not working

**URL:** <https://forum.mautic.org/t/sendgrid-not-working/9988>\
**Category:** Product Support\
**Created:** [November 27, 2017, 6:04am UTC](https://forum.mautic.org/t/sendgrid-not-working/9988 "2017-11-27T06:04:32Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![dawningtruth](https://avatars.discourse-cdn.com/v4/letter/d/5e9695/32.png) [@dawningtruth](https://forum.mautic.org/u/dawningtruth)\
**Post date:** [November 27, 2017, 6:04am UTC](https://forum.mautic.org/t/sendgrid-not-working/9988/1 "2017-11-27T06:04:32Z")

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Hi,  
  
  
  
I’m trying to make sendgrid work.  
  
  
  
I have set it up in the system. It connects but does not send a test mail.  
  
  
  
[https://snag.gy/SwhGFy.jpg](https://snag.gy/SwhGFy.jpg)  
  
  
  
Can you please assist?  
  
  
  
PS: I just changed the email address for the screenshot. Which email does it send the test email to?  
  
  
  
Thx  
  
  
  
Dave

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**Author:** ![dawningtruth](https://avatars.discourse-cdn.com/v4/letter/d/5e9695/32.png) [@dawningtruth](https://forum.mautic.org/u/dawningtruth)\
**Post date:** [November 27, 2017, 6:04am UTC](https://forum.mautic.org/t/sendgrid-not-working/9988/2 "2017-11-27T06:04:32Z")

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Hi,

I’m trying to make sendgrid work.

I have set it up in the system. It connects but does not send a test mail.

[https://snag.gy/SwhGFy.jpg](https://snag.gy/SwhGFy.jpg)

Can you please assist?

PS: I just changed the email address for the screenshot. Which email does it send the test email to?

Thx

Dave

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**Author:** ![ninjoan](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ninjoan/32/1005_2.png) [@ninjoan](https://forum.mautic.org/u/ninjoan)\
**Post date:** [November 27, 2017, 1:26pm UTC](https://forum.mautic.org/t/sendgrid-not-working/9988/3 "2017-11-27T13:26:16Z")

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@dawningtruth have you setup the cron jobs?

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**Author:** ![dawningtruth](https://avatars.discourse-cdn.com/v4/letter/d/5e9695/32.png) [@dawningtruth](https://forum.mautic.org/u/dawningtruth)\
**Post date:** [November 27, 2017, 3:46pm UTC](https://forum.mautic.org/t/sendgrid-not-working/9988/4 "2017-11-27T15:46:34Z")

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Yip. All that is done.

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**Author:** ![bizcrony](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bizcrony/32/409_2.png) [@bizcrony](https://forum.mautic.org/u/bizcrony)\
**Post date:** [November 27, 2017, 7:01pm UTC](https://forum.mautic.org/t/sendgrid-not-working/9988/5 "2017-11-27T19:01:28Z")

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add me on skype

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**Author:** ![petertl](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/petertl/32/511_2.png) [@petertl](https://forum.mautic.org/u/petertl)\
**Post date:** [November 30, 2017, 9:31am UTC](https://forum.mautic.org/t/sendgrid-not-working/9988/6 "2017-11-30T09:31:37Z")

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Did you create the sending email address?  
Is there anything in your Mautic logs?