# Sending contact info to a contact owner based on a trigger

**URL:** <https://forum.mautic.org/t/sending-contact-info-to-a-contact-owner-based-on-a-trigger/26589>\
**Category:** General Discussion\
**Created:** [January 4, 2023, 6:37am UTC](https://forum.mautic.org/t/sending-contact-info-to-a-contact-owner-based-on-a-trigger/26589 "2023-01-04T06:37:53Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![toon](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/toon/32/833_2.png) [@toon](https://forum.mautic.org/u/toon)\
**Post date:** [January 4, 2023, 6:37am UTC](https://forum.mautic.org/t/sending-contact-info-to-a-contact-owner-based-on-a-trigger/26589/1 "2023-01-04T06:37:53Z")

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Hi

Is the following case something that we can do with Mautic.

Case:  
A lead scoring strategy has been implemented and if a contact hits 50 points by performing actions, if this happens the contact owner receives an email saying:

_Ex:_  
_Hi Contact Owner_

_Your contact XXXX has been really active lately_  
_Please give them a call on XXXX_  
_Or email them on XXXX._

With the assumption that we have all the contact information in the profile of the contact.

The way I thought this was possible was via point triggers, but I haven’t managed to get it right.

Anyone got an idea?

Regards

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**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\
**Post date:** [January 4, 2023, 7:11am UTC](https://forum.mautic.org/t/sending-contact-info-to-a-contact-owner-based-on-a-trigger/26589/2 "2023-01-04T07:11:20Z")

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Sure.  
You can create a segment for contacts above 50 points.  
Then create a campaign based on this segment where the action is ‘send email to user’.  
Here you can send an email with the text:  
«  
{contactfield=firstname} {contactfield=lastname} with the rmail {contactfield=email} has been active, contact this person. «

Make sure the email is « send to owner »

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**Author:** ![toon](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/toon/32/833_2.png) [@toon](https://forum.mautic.org/u/toon)\
**Post date:** [January 4, 2023, 8:29am UTC](https://forum.mautic.org/t/sending-contact-info-to-a-contact-owner-based-on-a-trigger/26589/3 "2023-01-04T08:29:38Z")

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Thanks Joey, exactly what I needed! 🙂

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**Author:** ![system](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/1X/43c63600fe51440378769136903f1fa2a9a34102.png) [@system](https://forum.mautic.org/u/system)\
**Post date:** [January 5, 2023, 8:30pm UTC](https://forum.mautic.org/t/sending-contact-info-to-a-contact-owner-based-on-a-trigger/26589/4 "2023-01-05T20:30:05Z")

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