# Sending different Mails when customer orders different items

**URL:** https://forum.mautic.org/t/sending-different-mails-when-customer-orders-different-items/10647
**Category:** Product Support
**Created:** [July 17, 2018, 9:16pm UTC](https://forum.mautic.org/t/sending-different-mails-when-customer-orders-different-items/10647 "2018-07-17T21:16:14Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![Chris76](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/chris76/32/522_2.png) [@Chris76](https://forum.mautic.org/u/Chris76)
#### Post date: [July 17, 2018, 9:16pm UTC](https://forum.mautic.org/t/sending-different-mails-when-customer-orders-different-items/10647/1 "2018-07-17T21:16:14Z")

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Hello,

we’re using Mautic with our E-Commerce systems. Currently we create a contact in Mautic via REST, when an order comes into our shipping software.

BUT: If the email already exists in Mautic, we’re not importing the contact again.

So, when a customer ordered a 2nd time, a 2nd product, how can we tell Mautic about that, so that a 2nd Mail Campaign is being triggered/the customer moves into a 2nd Segment?

Thanks,  
Chris

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### Author: ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)
#### Post date: [October 17, 2019, 4:33pm UTC](https://forum.mautic.org/t/sending-different-mails-when-customer-orders-different-items/10647/2 "2019-10-17T16:33:26Z")

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