# Sending email test Amazon SES

**URL:** <https://forum.mautic.org/t/sending-email-test-amazon-ses/23642>\
**Category:** Product Support\
**Created:** [April 6, 2022, 3:29pm UTC](https://forum.mautic.org/t/sending-email-test-amazon-ses/23642 "2022-04-06T15:29:33Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![deabia.tuateam](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/deabia.tuateam/32/6742_2.png) [@deabia.tuateam](https://forum.mautic.org/u/deabia.tuateam)\
**Post date:** [April 6, 2022, 3:29pm UTC](https://forum.mautic.org/t/sending-email-test-amazon-ses/23642/1 "2022-04-06T15:29:33Z")

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Expected response code 250 but got code “554”, with message "554 Message rejected: Email address is not verified. The following identities failed the check in region EU-WEST-3: [ask@tuateam.com](mailto:ask@tuateam.com) "

 ![image](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/5/5b46c4fc0dfd308962e120b14d6fb7798fcb0936.png)

The email in the error is not the one i’m writing, i wrote that email before and it doesn´t change now, I know that error is for not having the email verified on Amazon SES, i have the email verified, it’s that the email doesn´t change.

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**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\
**Post date:** [April 6, 2022, 8:00pm UTC](https://forum.mautic.org/t/sending-email-test-amazon-ses/23642/2 "2022-04-06T20:00:59Z")

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Your region is wrong. eu-west-3 is not a valid endpoint in my opinion.

Try this maybe:  
[email.eu-west-3.amazonaws.com](http://email.eu-west-3.amazonaws.com)

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**Author:** ![deabia.tuateam](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/deabia.tuateam/32/6742_2.png) [@deabia.tuateam](https://forum.mautic.org/u/deabia.tuateam)\
**Post date:** [April 7, 2022, 7:10am UTC](https://forum.mautic.org/t/sending-email-test-amazon-ses/23642/3 "2022-04-07T07:10:46Z")

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No, the region is right, when i test the connection it works, if i try [email.eu-west-3.amazonaws.com](http://email.eu-west-3.amazonaws.com) it doesn’t work

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**Author:** ![bruno.hamard](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bruno.hamard/32/6749_2.png) [@bruno.hamard](https://forum.mautic.org/u/bruno.hamard)\
**Post date:** [December 24, 2022, 4:28pm UTC](https://forum.mautic.org/t/sending-email-test-amazon-ses/23642/4 "2022-12-24T16:28:40Z")

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Hello, i have the same probleme. Do you found a solution ?

Thank you.