# Sending is in progress. waiting forever...
**URL:** https://forum.mautic.org/t/sending-is-in-progress-waiting-forever/3809
**Category:** Product Support
**Created:** [May 18, 2016, 6:40pm UTC](https://forum.mautic.org/t/sending-is-in-progress-waiting-forever/3809 "2016-05-18T18:40:17Z")
**Posts on this page:** 6
**Page:** 1
### Author:  [@holeyh](https://forum.mautic.org/u/holeyh)
#### Post date: [May 18, 2016, 6:40pm UTC](https://forum.mautic.org/t/sending-is-in-progress-waiting-forever/3809/1 "2016-05-18T18:40:17Z")
Sending is in progress. waiting forever…
SMTP is configured, the test works fine from the configuration page but emails will never go out…
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Sending is in progress. Leaving this page will stop the process but may cause contacts to receive duplicate emails when restarted.
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Anybody know what could be the issue?
Thanks
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### Author:  [@holeyh](https://forum.mautic.org/u/holeyh)
#### Post date: [May 18, 2016, 6:40pm UTC](https://forum.mautic.org/t/sending-is-in-progress-waiting-forever/3809/2 "2016-05-18T18:40:17Z")
Sending is in progress. waiting forever…
## SMTP is configured, the test works fine from the configuration page but emails will never go out…
## Sending is in progress. Leaving this page will stop the process but may cause contacts to receive duplicate emails when restarted. 0% 0 / 2 Cancel
Anybody know what could be the issue?
Thanks
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### Author:  [@dirk\_s](https://forum.mautic.org/u/dirk_s)
#### Post date: [May 18, 2016, 8:07pm UTC](https://forum.mautic.org/t/sending-is-in-progress-waiting-forever/3809/3 "2016-05-18T20:07:43Z")
Last time it happened to me was when I changed the email template directory name of an existing campaign.
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### Author:  [@escopecz](https://forum.mautic.org/u/escopecz)
#### Post date: [May 19, 2016, 7:21am UTC](https://forum.mautic.org/t/sending-is-in-progress-waiting-forever/3809/4 "2016-05-19T07:21:14Z")
Check the logs to see the detailed error messages
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### Author:  [@dirk\_s](https://forum.mautic.org/u/dirk_s)
#### Post date: [May 19, 2016, 1:55pm UTC](https://forum.mautic.org/t/sending-is-in-progress-waiting-forever/3809/5 "2016-05-19T13:55:32Z")
The logs indeed pointed me to the template 😉
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### Author:  [@michaelvanburen](https://forum.mautic.org/u/michaelvanburen)
#### Post date: [October 6, 2016, 11:11am UTC](https://forum.mautic.org/t/sending-is-in-progress-waiting-forever/3809/6 "2016-10-06T11:11:01Z")
same happens for me and when i check the log find this
\< 554 Message rejected: Email address is not verified. The following identities failed the check in region EU-WEST-1: weiuwyei@wyeiuwye.nl !! Expected response code 250 but got code “554”, with message "554 Message rejected: Email address is not verified. The following identities failed the check in region EU-WEST-1: weiuwyei@wyeiuwye.nl " (code: 554)