# Sending series of reminder emails

**URL:** https://forum.mautic.org/t/sending-series-of-reminder-emails/21609
**Category:** General Discussion
**Created:** [November 15, 2021, 9:46am UTC](https://forum.mautic.org/t/sending-series-of-reminder-emails/21609 "2021-11-15T09:46:58Z")
**Posts on this page:** 9
**Page:** 1

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### Author: ![amars](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/amars/32/580_2.png) [@amars](https://forum.mautic.org/u/amars)
#### Post date: [November 15, 2021, 9:46am UTC](https://forum.mautic.org/t/sending-series-of-reminder-emails/21609/1 "2021-11-15T09:46:58Z")

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Hello Everyone,  
I actually want to send a series of reminder emails to our users before his/her subscription ends.  
Does anyone have a solution for this?

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### Author: ![mikew](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mikew/32/5156_2.png) [@mikew](https://forum.mautic.org/u/mikew)
#### Post date: [November 15, 2021, 12:18pm UTC](https://forum.mautic.org/t/sending-series-of-reminder-emails/21609/2 "2021-11-15T12:18:37Z")

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Mautic has the solution 🙂  
Do you have the date that the user subscription ends in a custom field.

If so you you use a condition inside a campaign based on that event and use the operator equals + 7 days (for example a week from today) and then send action

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<div class="post-metadata">

### Author: ![amars](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/amars/32/580_2.png) [@amars](https://forum.mautic.org/u/amars)
#### Post date: [November 15, 2021, 2:31pm UTC](https://forum.mautic.org/t/sending-series-of-reminder-emails/21609/3 "2021-11-15T14:31:15Z")

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Thank you for the solution @mikew,  
Tried it but it’s not working in my case. The condition gets failed.

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### Author: ![mikew](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mikew/32/5156_2.png) [@mikew](https://forum.mautic.org/u/mikew)
#### Post date: [November 15, 2021, 2:33pm UTC](https://forum.mautic.org/t/sending-series-of-reminder-emails/21609/4 "2021-11-15T14:33:12Z")

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please copy your campaign picture here and the pictures of the conditions also maybe a contact card

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<div class="post-metadata">

### Author: ![amars](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/amars/32/580_2.png) [@amars](https://forum.mautic.org/u/amars)
#### Post date: [November 16, 2021, 7:11am UTC](https://forum.mautic.org/t/sending-series-of-reminder-emails/21609/5 "2021-11-16T07:11:50Z")

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![image](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/b/b21b93b0276a78599a7ea3ff8d822403071e2ed9.png)

 ![image](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/8/8fcc03a6c537f5501ed56eeb06fc3c0e2c9743bd.png)

 ![image](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/2/2d5d30466ce5580e189b9220a86eea0d166c26c5.png)

What i want to do here is to send an email to the ones whose subscription ends after 1 day.

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<div class="post-metadata">

### Author: ![amars](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/amars/32/580_2.png) [@amars](https://forum.mautic.org/u/amars)
#### Post date: [November 16, 2021, 7:18am UTC](https://forum.mautic.org/t/sending-series-of-reminder-emails/21609/6 "2021-11-16T07:18:00Z")

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![image](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/4/403812ee910394e90a4084f6a43bac92ee7cdb03.png)

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### Author: ![mikew](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mikew/32/5156_2.png) [@mikew](https://forum.mautic.org/u/mikew)
#### Post date: [November 16, 2021, 8:00am UTC](https://forum.mautic.org/t/sending-series-of-reminder-emails/21609/7 "2021-11-16T08:00:39Z")

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please try and change your value from +1 day to +1 days.

This will send an email to a person 1 day after the date condition

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<div class="post-metadata">

### Author: ![amars](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/amars/32/580_2.png) [@amars](https://forum.mautic.org/u/amars)
#### Post date: [November 16, 2021, 8:04am UTC](https://forum.mautic.org/t/sending-series-of-reminder-emails/21609/8 "2021-11-16T08:04:35Z")

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let’s say if a person’s subscription is ending tomorrow, isn’t this condition ‘end date equals +1 day’ correct?

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<div class="post-metadata">

### Author: ![amars](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/amars/32/580_2.png) [@amars](https://forum.mautic.org/u/amars)
#### Post date: [November 16, 2021, 8:05am UTC](https://forum.mautic.org/t/sending-series-of-reminder-emails/21609/9 "2021-11-16T08:05:34Z")

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by using this condition he will receive a reminder mail today correct?