# Serious client got rejected for AWS SES

**URL:** https://forum.mautic.org/t/serious-client-got-rejected-for-aws-ses/33750
**Category:** General Discussion
**Created:** [October 8, 2024, 3:41pm UTC](https://forum.mautic.org/t/serious-client-got-rejected-for-aws-ses/33750 "2024-10-08T15:41:43Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![dirk\_s](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/dirk_s/32/748_2.png) [@dirk\_s](https://forum.mautic.org/u/dirk_s)
#### Post date: [October 8, 2024, 3:41pm UTC](https://forum.mautic.org/t/serious-client-got-rejected-for-aws-ses/33750/1 "2024-10-08T15:41:43Z")

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In the past we never had any issues with helping SME B2B clients getting out of sandbox and into production with AWS SES. This time a client got rejected two times, although we described in detail how we professionally handle opt-in and bounce processing. The client has no earlier history with AWS in regards to SES.

I just hope, “Mautic” or “Marketing Automation” doesn’t trigger any negative reaction with AWS?

What are your experiences lately? Positiv and negativ ones? Did you get approved / rejected by AWS SES?

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### Author: ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)
#### Post date: [October 9, 2024, 8:42am UTC](https://forum.mautic.org/t/serious-client-got-rejected-for-aws-ses/33750/2 "2024-10-09T08:42:21Z")

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Hi,

It used to be really hard, but because only people asked me for help who failed before. I have only positive experience lately. There is always a weird case, where the client is not passing the sniff test.

Besides our own Postal based email infrastructure we also use Amazon SES for our clients at Friendly.

Joey
