# Signatur on Multi Instance is always taken from System entry **URL:** \ **Category:** Mautic 5 Install/Upgrade Support\ **Created:** [April 17, 2024, 3:53am UTC](https://forum.mautic.org/t/signatur-on-multi-instance-is-always-taken-from-system-entry/31717 "2024-04-17T03:53:57Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![stefan-franz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/stefan-franz/32/12758_2.png) [@stefan-franz](https://forum.mautic.org/u/stefan-franz)\ **Post date:** [April 17, 2024, 3:53am UTC](https://forum.mautic.org/t/signatur-on-multi-instance-is-always-taken-from-system-entry/31717/1 "2024-04-17T03:53:58Z")
Mautic 5.0.4 Php 8.1.27 I have a multi user instance and at the moment, not the signatures from the owner are transmitted, but always the default signature from the Mautic settings. In my e-mail i use the {signaure} synthax and in the mail options this is on yes ![Owner as Mailer](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/6/6e2c41dd2a2374dfcf674645db9c636a0b060925.png) Are there any adjustments in the role settings of the user or is it a bug? ---
**Author:** ![dirk\_s](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/dirk_s/32/748_2.png) [@dirk\_s](https://forum.mautic.org/u/dirk_s)\ **Post date:** [April 17, 2024, 4:16pm UTC](https://forum.mautic.org/t/signatur-on-multi-instance-is-always-taken-from-system-entry/31717/2 "2024-04-17T16:16:54Z")
That function is only about the sender, not about the signature. Did you use the {tokens} in your mail to get replaced when sending the mail? ---
**Author:** ![stefan-franz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/stefan-franz/32/12758_2.png) [@stefan-franz](https://forum.mautic.org/u/stefan-franz)\ **Post date:** [April 17, 2024, 4:42pm UTC](https://forum.mautic.org/t/signatur-on-multi-instance-is-always-taken-from-system-entry/31717/3 "2024-04-17T16:42:16Z")
Yes - every mail has at the end these links: ![Signature](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/6/6deec4098cbe05298b4e58b020a0145e6006c7c9.jpeg) I’d like that Mautic uses the personal signature of every user - written in the account details of the user. What do i have to set - what did i forget? ---
**Author:** ![dirk\_s](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/dirk_s/32/748_2.png) [@dirk\_s](https://forum.mautic.org/u/dirk_s)\ **Post date:** [April 17, 2024, 7:08pm UTC](https://forum.mautic.org/t/signatur-on-multi-instance-is-always-taken-from-system-entry/31717/4 "2024-04-17T19:08:07Z")
[https://docs.mautic.org/en/5.x/configuration/variables.html](https://docs.mautic.org/en/5.x/configuration/variables.html) Give it a try with {ownerfield=signature} ---
**Author:** ![stefan-franz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/stefan-franz/32/12758_2.png) [@stefan-franz](https://forum.mautic.org/u/stefan-franz)\ **Post date:** [April 17, 2024, 7:53pm UTC](https://forum.mautic.org/t/signatur-on-multi-instance-is-always-taken-from-system-entry/31717/5 "2024-04-17T19:53:55Z")
Doesn’t work. `{ownerfield=signature}` brings: ![Ownerfield Preview](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/b/be72bc3f17f7952346301f2da27b2b7b750cc013.png) I mean that the option “use owner as mailer” should automatically choose the signatur of the owner. I mean, that is a bug. ---
**Author:** ![dirk\_s](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/dirk_s/32/748_2.png) [@dirk\_s](https://forum.mautic.org/u/dirk_s)\ **Post date:** [April 17, 2024, 8:15pm UTC](https://forum.mautic.org/t/signatur-on-multi-instance-is-always-taken-from-system-entry/31717/6 "2024-04-17T20:15:02Z")
> [@stefan-franz](#): > > {ownerfield=signature} Did you send a real mail or a test mail? Tokens will not be replaced in test mails. I just tested it and it replaced the mentioned token just fine with the value from the user profile: ![image](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/f/f59855f2c735cff7a2c056997f8387805f174793.png) ---
**Author:** ![stefan-franz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/stefan-franz/32/12758_2.png) [@stefan-franz](https://forum.mautic.org/u/stefan-franz)\ **Post date:** [April 18, 2024, 3:37am UTC](https://forum.mautic.org/t/signatur-on-multi-instance-is-always-taken-from-system-entry/31717/7 "2024-04-18T03:37:20Z")
OK - it works, but with some bugs: ![Vorlagen e-Mail](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/a/a91e24f763726f024382cb58df612379a619c8e9.png) 1. Bug: Signatur uses not line feed 2. Bug: The {ownerfield=signature} does not shown the signatur in the preview. For my newsletter i use a sequment mail. Bevor sending i have to look how the mail is displayed. the {signature} token displays the signatur (of the system) The {ownerfield=signature} doesn’t work in the preview. I mean there a 2 Bugs in this case. Are you agree? ---
**Author:** ![stefan-franz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/stefan-franz/32/12758_2.png) [@stefan-franz](https://forum.mautic.org/u/stefan-franz)\ **Post date:** [April 18, 2024, 3:44am UTC](https://forum.mautic.org/t/signatur-on-multi-instance-is-always-taken-from-system-entry/31717/8 "2024-04-18T03:44:37Z")
In sequment e-mail the preview displays: `{signature}` ![Preview signature](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/9/936d52ec7b9cd86a84c3f0ea36fb58bfaabcb41d.png) `{ownerfield=signature}` ![ownerfield=signature](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/5/5b8e98b76afd11045a816cca92e6c2cb3238b02b.png) ---
**Author:** ![dirk\_s](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/dirk_s/32/748_2.png) [@dirk\_s](https://forum.mautic.org/u/dirk_s)\ **Post date:** [April 18, 2024, 6:58am UTC](https://forum.mautic.org/t/signatur-on-multi-instance-is-always-taken-from-system-entry/31717/9 "2024-04-18T06:58:57Z")
1. yes confirmed, its a bug. Please open an issue in Github. (If you want to speed things up, a bounty may catch interest for developers in the community to fix that bug.) 2. Is not a bug. Its working as designed. Its a dynamic field, which is different depending on the receivers owner. Also other tokens will only get replaced with a real sending process. If you would like to learn more about Mautic, you could have a look in different provided training options, as for instance from @joeyk (YouTube Tutorials) or we do a class training for Mautic as well from beginner to advanced (DM me if you would like to get the link).