# Simply track image loads in emails

**URL:** <https://forum.mautic.org/t/simply-track-image-loads-in-emails/31924>\
**Category:** Product Support\
**Created:** [May 1, 2024, 9:30am UTC](https://forum.mautic.org/t/simply-track-image-loads-in-emails/31924 "2024-05-01T09:30:12Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![pixuai](https://avatars.discourse-cdn.com/v4/letter/p/e99b99/32.png) [@pixuai](https://forum.mautic.org/u/pixuai)\
**Post date:** [May 1, 2024, 9:30am UTC](https://forum.mautic.org/t/simply-track-image-loads-in-emails/31924/1 "2024-05-01T09:30:12Z")

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Is there no simple way to track image loads / asset loads from emails? I simply want to know that an image was loaded in an email when opened and what contact loaded it. I have spent a day researching now and there seems to be no straight forward solution.

There should be something like [https://example.com/img.jpg?v=2342334](https://example.com/img.jpg?v=2342334)

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**Author:** ![marcus42](https://avatars.discourse-cdn.com/v4/letter/m/ac91a4/32.png) [@marcus42](https://forum.mautic.org/u/marcus42)\
**Post date:** [May 1, 2024, 10:04am UTC](https://forum.mautic.org/t/simply-track-image-loads-in-emails/31924/2 "2024-05-01T10:04:37Z")

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It does track any asset provided.

But when using a test email (or web preview), you won’t see the proxy url (only when sending for real)

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**Author:** ![pixuai](https://avatars.discourse-cdn.com/v4/letter/p/e99b99/32.png) [@pixuai](https://forum.mautic.org/u/pixuai)\
**Post date:** [May 1, 2024, 10:20am UTC](https://forum.mautic.org/t/simply-track-image-loads-in-emails/31924/3 "2024-05-01T10:20:54Z")

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Maybe it’s the way I am creating the email templates. I am using code to generate the template and include ![]() for my assets. I am also not using a tracking pixel.

I then create a segment template and send to the segmet. The resulting ![]() tag, at the receiving email does only contain a link to the asset, but no tracking id or such.

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<div class="post-metadata">

**Author:** ![pixuai](https://avatars.discourse-cdn.com/v4/letter/p/e99b99/32.png) [@pixuai](https://forum.mautic.org/u/pixuai)\
**Post date:** [May 1, 2024, 10:27am UTC](https://forum.mautic.org/t/simply-track-image-loads-in-emails/31924/4 "2024-05-01T10:27:58Z")

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Sorry. Including the img link for clarity:

`<img src="{assetlink=2}">`

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<div class="post-metadata">

**Author:** ![marcus42](https://avatars.discourse-cdn.com/v4/letter/m/ac91a4/32.png) [@marcus42](https://forum.mautic.org/u/marcus42)\
**Post date:** [May 1, 2024, 10:38am UTC](https://forum.mautic.org/t/simply-track-image-loads-in-emails/31924/5 "2024-05-01T10:38:55Z")

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Probably some confusion here.

Or there is something very wrong the email that you received.

it should be `<img src="https/some-website.tld/pic.jpg">`

\*\* Please note this:  
“email that you received”

Not “email that you are currently editing in a WYSIWYG”.

But more like “email that you clicked on within Gmail to read the content form within Gmail”

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<div class="post-metadata">

**Author:** ![pixuai](https://avatars.discourse-cdn.com/v4/letter/p/e99b99/32.png) [@pixuai](https://forum.mautic.org/u/pixuai)\
**Post date:** [May 1, 2024, 10:43am UTC](https://forum.mautic.org/t/simply-track-image-loads-in-emails/31924/6 "2024-05-01T10:43:59Z")

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I inserted the tracking pixel and now everything tracks. So I guess simply tracking loading of images doesn’t work. You have to have the pixel.