# Site offline after upgrade **URL:** \ **Category:** Product Support\ **Created:** [January 14, 2016, 12:14am UTC](https://forum.mautic.org/t/site-offline-after-upgrade/3238 "2016-01-14T00:14:43Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![doud](https://avatars.discourse-cdn.com/v4/letter/d/76d3ee/32.png) [@doud](https://forum.mautic.org/u/doud)\ **Post date:** [January 14, 2016, 12:14am UTC](https://forum.mautic.org/t/site-offline-after-upgrade/3238/1 "2016-01-14T00:14:43Z")
Hi everyone, I am having some problems after an upgrade to the latest Mautic version. I am running it on a AWS EC2 with a bitnami image. And I haven’t done backup before updating … When I started the update in ssh first, I had this message : Code: PHP Catchable fatal error: Argument 2 passed to MauticInstallBundleConfiguratorConfigurator::\_\_construct() must be an instance of MauticCoreBundleFactoryMauticFactory, none given, called in /opt/bitnami/apps/mautic/cache/pro\_/ap\_ProdProjectContainer.php on line 1426 and defined in /opt/bitnami/apps/mautic/htdocs/app/bundles/InstallBundle/Configurator/Configurator.php on line 52 I tried the install again, it worked, I cleared the cache, tried to access my Mautic again, and site was offline. I would like to give you the log but I cannot find it (I do find a log file, but there doesn't seems to be any info in it, so it is probably the wrong one). I have read that it probably comes from my permissions, I tried to execute a "sudo chown -R bitnami app", but didn't change anything. I would really appreciate if you have some ideas for me ![:)]( ":)") Thanks a lot, Ed Edit: I tried to create a new instance with Mautic and update it, I have the exact same error when trying to install. On second try I can install and then the website goes offline. Edit 2: I checked on a working instance, and a file permission in the app folder looks like : Code: -rw-rw-r-- 1 root deamon On an instance where I performed the update, it looks like: Code: -rw-rw-r-- 1 root root I tried to change it back to deamon, but no effect. I don't really know that I am doing here ![:(]( ":(") ---
**Author:** ![doud](https://avatars.discourse-cdn.com/v4/letter/d/76d3ee/32.png) [@doud](https://forum.mautic.org/u/doud)\ **Post date:** [January 14, 2016, 12:14am UTC](https://forum.mautic.org/t/site-offline-after-upgrade/3238/2 "2016-01-14T00:14:43Z")
Hi everyone, I am having some problems after an upgrade to the latest Mautic version. I am running it on a AWS EC2 with a bitnami image. And I haven’t done backup before updating … When I started the update in ssh first, I had this message : `PHP Catchable fatal error: Argument 2 passed to MauticInstallBundleConfiguratorConfigurator::__construct() must be an instance of MauticCoreBundleFactoryMauticFactory, none given, called in /opt/bitnami/apps/mautic/cache/pro_/ap_ProdProjectContainer.php on line 1426 and defined in /opt/bitnami/apps/mautic/htdocs/app/bundles/InstallBundle/Configurator/Configurator.php on line 52 ` I tried the install again, it worked, I cleared the cache, tried to access my Mautic again, and site was offline. I would like to give you the log but I cannot find it (I do find a log file, but there doesn’t seems to be any info in it, so it is probably the wrong one). I have read that it probably comes from my permissions, I tried to execute a “sudo chown -R bitnami app”, but didn’t change anything. I would really appreciate if you have some ideas for me 🙂 Thanks a lot, Ed Edit: I tried to create a new instance with Mautic and update it, I have the exact same error when trying to install. On second try I can install and then the website goes offline. Edit 2: I checked on a working instance, and a file permission in the app folder looks like : ```auto -rw-rw-r-- 1 root deamon ``` On an instance where I performed the update, it looks like: ```auto -rw-rw-r-- 1 root root ``` I tried to change it back to deamon, but no effect. I don’t really know that I am doing here ☹ ---
**Author:** ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)\ **Post date:** [January 14, 2016, 8:32am UTC](https://forum.mautic.org/t/site-offline-after-upgrade/3238/3 "2016-01-14T08:32:39Z")
My guess is also the permission issue. Try to google/ask the server provider what is the proper user and group for a web app. For example in freshly installed Ubuntu with LAMP, it is www-data:www-data. It cannot most certainly be root.