# Site Offline when accessing contact info page

**URL:** https://forum.mautic.org/t/site-offline-when-accessing-contact-info-page/5407
**Category:** General Discussion
**Created:** [September 21, 2016, 10:13am UTC](https://forum.mautic.org/t/site-offline-when-accessing-contact-info-page/5407 "2016-09-21T10:13:51Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![mlisb0n](https://avatars.discourse-cdn.com/v4/letter/m/85e7bf/32.png) [@mlisb0n](https://forum.mautic.org/u/mlisb0n)
#### Post date: [September 21, 2016, 10:13am UTC](https://forum.mautic.org/t/site-offline-when-accessing-contact-info-page/5407/1 "2016-09-21T10:13:51Z")

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Hello,  
  
  
  
After a recent update, when I click in a contact it doesnt open anything and when I try to access /s/contacts/view/XXX i get “Site offline” message.  
  
  
  
Already cleared the cache. Could you please help?

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<div class="post-metadata">

### Author: ![mlisb0n](https://avatars.discourse-cdn.com/v4/letter/m/85e7bf/32.png) [@mlisb0n](https://forum.mautic.org/u/mlisb0n)
#### Post date: [September 21, 2016, 10:13am UTC](https://forum.mautic.org/t/site-offline-when-accessing-contact-info-page/5407/2 "2016-09-21T10:13:51Z")

</div>

Hello,

After a recent update, when I click in a contact it doesnt open anything and when I try to access /s/contacts/view/XXX i get “Site offline” message.

Already cleared the cache. Could you please help?
