# Slot Text Type is not showing on email channel

**URL:** <https://forum.mautic.org/t/slot-text-type-is-not-showing-on-email-channel/16410>\
**Category:** General Discussion\
**Tags:** community, discussion\
**Created:** [October 2, 2020, 11:14pm UTC](https://forum.mautic.org/t/slot-text-type-is-not-showing-on-email-channel/16410 "2020-10-02T23:14:19Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![led.dhany](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/led.dhany/32/486_2.png) [@led.dhany](https://forum.mautic.org/u/led.dhany)\
**Post date:** [October 2, 2020, 11:14pm UTC](https://forum.mautic.org/t/slot-text-type-is-not-showing-on-email-channel/16410/1 "2020-10-02T23:14:19Z")

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Hi, i am new on mautic and still learning.  
I have problem when send email using Channels \> email

i am using blank theme on Builder and using Slot Text Type on my up email.

 ![1](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/b/bafa96cf17f98a9d99166f799af44e240e5db39e.png)

Here is the preview before i send the email

 ![3](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/f/f10f94c686c195d9f5d90a9860b507f6ab3d3ad5.png)

But, when i tested send example, i can not see text that i made by Slot Text Type

 ![2](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/9/97c93ad6ece2a10c3f672f0566470721bd97fea5.jpeg)

Please help me to solve this problem.

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**Author:** ![francescavigolo](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/francescavigolo/32/556_2.png) [@francescavigolo](https://forum.mautic.org/u/francescavigolo)\
**Post date:** [December 14, 2020, 4:17pm UTC](https://forum.mautic.org/t/slot-text-type-is-not-showing-on-email-channel/16410/2 "2020-12-14T16:17:10Z")

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Hi, were you able to solve this issue? I am encountering the same problem! Thank you

Francesca

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**Author:** ![francescavigolo](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/francescavigolo/32/556_2.png) [@francescavigolo](https://forum.mautic.org/u/francescavigolo)\
**Post date:** [December 18, 2020, 3:09pm UTC](https://forum.mautic.org/t/slot-text-type-is-not-showing-on-email-channel/16410/3 "2020-12-18T15:09:50Z")

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Hi, don’t know if you were able to solve this issue, but I found the reason: there are some “font-size=0” in the html code, and if you correct them with a value (for example 14px) the slot text starts showing again.  
Still don’t know the reason of this issue.

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**Author:** ![led.dhany](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/led.dhany/32/486_2.png) [@led.dhany](https://forum.mautic.org/u/led.dhany)\
**Post date:** [March 22, 2021, 10:37pm UTC](https://forum.mautic.org/t/slot-text-type-is-not-showing-on-email-channel/16410/4 "2021-03-22T22:37:30Z")

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OK thanks. Sorry for slow response