# Slow Dashboard 30+ seconds delay

**URL:** https://forum.mautic.org/t/slow-dashboard-30-seconds-delay/11348
**Category:** Product Support
**Created:** [October 10, 2019, 12:52pm UTC](https://forum.mautic.org/t/slow-dashboard-30-seconds-delay/11348 "2019-10-10T12:52:56Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![codes9](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/codes9/32/682_2.png) [@codes9](https://forum.mautic.org/u/codes9)
#### Post date: [October 10, 2019, 12:52pm UTC](https://forum.mautic.org/t/slow-dashboard-30-seconds-delay/11348/1 "2019-10-10T12:52:56Z")

</div>

**Your software**  
My Mautic version is: 2.5.1  
My PHP version is: 7.0.33

**Your problem**  
My problem is: The dashboard works fine until I try to add contacts.

If I click quick add I can fill out the form but submit never completes. If I use the +new option the form just never loads.

**These errors are showing in the log (My domain is masked for privacy reasons):**

```
[2019-10-10 00:09:58] mautic.ERROR: PHP Error: Maximum execution time of 30 seconds exceeded - in file /home/admin/domains/domain.com/public_htm$
[2019-10-10 00:09:58] mautic.ERROR: Symfony\Component\Debug\Exception\FatalErrorException: Error: Maximum execution time of 30 seconds exceeded - in $
[2019-10-10 00:09:58] mautic.CRITICAL: Uncaught PHP Exception Symfony\Component\Debug\Exception\FatalErrorException: "Error: Maximum execution time o$
[2019-10-10 10:13:10] mautic.ERROR: PHP Error: Maximum execution time of 30 seconds exceeded - in file /home/admin/domains/domain.com/public_htm$
[2019-10-10 10:13:10] mautic.ERROR: Symfony\Component\Debug\Exception\FatalErrorException: Error: Maximum execution time of 30 seconds exceeded - in $
[2019-10-10 10:13:10] mautic.CRITICAL: Uncaught PHP Exception Symfony\Component\Debug\Exception\FatalErrorException: "Error: Maximum execution time o$
[2019-10-10 11:37:03] mautic.ERROR: PHP Error: Maximum execution time of 30 seconds exceeded - in file /home/admin/domains/domain.com/public_htm$
[2019-10-10 11:37:03] mautic.ERROR: Symfony\Component\Debug\Exception\FatalErrorException: Error: Maximum execution time of 30 seconds exceeded - in $
[2019-10-10 11:37:03] mautic.CRITICAL: Uncaught PHP Exception Symfony\Component\Debug\Exception\FatalErrorException: "Error: Maximum execution time o$
[2019-10-10 12:02:17] mautic.ERROR: PHP Error: Maximum execution time of 30 seconds exceeded - in file /home/admin/domains/domain.com/public_htm$
[2019-10-10 12:02:17] mautic.ERROR: Symfony\Component\Debug\Exception\FatalErrorException: Error: Maximum execution time of 30 seconds exceeded - in $
[2019-10-10 12:02:17] mautic.CRITICAL: Uncaught PHP Exception Symfony\Component\Debug\Exception\FatalErrorException: "Error: Maximum execution time o$

```

**Steps I have tried to fix the problem:**

- Cleared the cache
- Downgraded PHP from PHP7.2
- Enabled Opcache
- Doubled PHP memory limit to 256mb
- Read all forum posts on this topic and scoured the web for solutions.
- Read the Mautic Docs
- Searched the internet - found several people who are frustrated but no solutions.

I’d appreciate if anyone has some solutions to share from their experience with Mautic.

---

<div class="post-metadata">

### Author: ![codes9](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/codes9/32/682_2.png) [@codes9](https://forum.mautic.org/u/codes9)
#### Post date: [October 10, 2019, 1:00pm UTC](https://forum.mautic.org/t/slow-dashboard-30-seconds-delay/11348/2 "2019-10-10T13:00:21Z")

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Typo on the Mautic Version it was 2.15.1

Upgrading to 2.15.3 🤓

Hmm, the issue went away after upgrading. Must have been a bug. Sub 3Seconds loading times are back.
