# Smart Lists always empty (no leads)

**URL:** <https://forum.mautic.org/t/smart-lists-always-empty-no-leads/2645>\
**Category:** Product Support\
**Created:** [October 29, 2015, 10:21am UTC](https://forum.mautic.org/t/smart-lists-always-empty-no-leads/2645 "2015-10-29T10:21:06Z")\
**Posts on this page:** 13\
**Page:** 1

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**Author:** ![rangeva](https://avatars.discourse-cdn.com/v4/letter/r/858c86/32.png) [@rangeva](https://forum.mautic.org/u/rangeva)\
**Post date:** [October 29, 2015, 10:21am UTC](https://forum.mautic.org/t/smart-lists-always-empty-no-leads/2645/1 "2015-10-29T10:21:06Z")

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Hi,  
  
I’m trying to create a smart list to create a campaign, but when I create a list and try to filter it (by any filter), the list is empty - am I doing something wrong?  
  
  
  
I’m running v1.2.2  
  
  
  
Any help would be appreciated.  
  
  
  
Ran

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**Author:** ![rangeva](https://avatars.discourse-cdn.com/v4/letter/r/858c86/32.png) [@rangeva](https://forum.mautic.org/u/rangeva)\
**Post date:** [October 29, 2015, 10:21am UTC](https://forum.mautic.org/t/smart-lists-always-empty-no-leads/2645/2 "2015-10-29T10:21:06Z")

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Hi,  
I’m trying to create a smart list to create a campaign, but when I create a list and try to filter it (by any filter), the list is empty - am I doing something wrong?

I’m running v1.2.2

Any help would be appreciated.

Ran

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**Author:** ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)\
**Post date:** [October 29, 2015, 10:38am UTC](https://forum.mautic.org/t/smart-lists-always-empty-no-leads/2645/3 "2015-10-29T10:38:00Z")

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Make sure you have the cron jobs configured correctly:

[https://www.mautic.org/getting-started/](https://www.mautic.org/getting-started/)

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**Author:** ![rangeva](https://avatars.discourse-cdn.com/v4/letter/r/858c86/32.png) [@rangeva](https://forum.mautic.org/u/rangeva)\
**Post date:** [October 29, 2015, 10:55am UTC](https://forum.mautic.org/t/smart-lists-always-empty-no-leads/2645/4 "2015-10-29T10:55:53Z")

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Right you are - thank you!

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**Author:** ![ralfhug](https://avatars.discourse-cdn.com/v4/letter/r/8dc957/32.png) [@ralfhug](https://forum.mautic.org/u/ralfhug)\
**Post date:** [February 10, 2016, 1:55pm UTC](https://forum.mautic.org/t/smart-lists-always-empty-no-leads/2645/5 "2016-02-10T13:55:39Z")

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Having similar issues. Smart list not working based on filter. Leads are empty. I think I have cron jobs configured correctly but also read there are issues with Cron Jobs on GoDaddy hosting. I’m on PHP 5.4, shared hosting in Germany. I’m on Mautic version 1.2.4.  
Last week I got following error. Today no error yet but same issue, no smart lists. I did a simple filter like country equals Germany for list.

[2016-02-01 14:17:43] mautic.NOTICE: PHP Notice: Undefined index: tags - in file /home/xxx/public\_html/mautic/app/bundles/LeadBundle/Controller/LeadController.php - at line 1421 [] []  
[2016-02-01 14:17:43] mautic.WARNING: PHP Warning: Invalid argument supplied for foreach() - in file /home/xxx/public\_html/mautic/app/bundles/LeadBundle/Controller/LeadController.php - at line 1423 [] []

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<div class="post-metadata">

**Author:** ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)\
**Post date:** [February 10, 2016, 2:06pm UTC](https://forum.mautic.org/t/smart-lists-always-empty-no-leads/2645/6 "2016-02-10T14:06:58Z")

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@ralfhug if you are not sure if crons are running, try my brand new service with Mautic plugin at [cronfig.io](https://cronfig.io)

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**Author:** ![ralfhug](https://avatars.discourse-cdn.com/v4/letter/r/8dc957/32.png) [@ralfhug](https://forum.mautic.org/u/ralfhug)\
**Post date:** [February 10, 2016, 2:33pm UTC](https://forum.mautic.org/t/smart-lists-always-empty-no-leads/2645/7 "2016-02-10T14:33:03Z")

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@escopecz Thanks. However step #3 is confusing in your install instructions. Do the 6 subfolders and 2 files need to be under folder CronfigBundle or does the entire folder called mautic-cronfig-master with the 6 subfolders need to be under cronfigbundle?

Thanks

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**Author:** ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)\
**Post date:** [February 10, 2016, 2:35pm UTC](https://forum.mautic.org/t/smart-lists-always-empty-no-leads/2645/8 "2016-02-10T14:35:38Z")

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Thanks for the feedback! I’ll make it more clear. All files from mautic-cronfig-master directory must be inside the Cronfig directory.

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**Author:** ![ralfhug](https://avatars.discourse-cdn.com/v4/letter/r/8dc957/32.png) [@ralfhug](https://forum.mautic.org/u/ralfhug)\
**Post date:** [February 10, 2016, 5:06pm UTC](https://forum.mautic.org/t/smart-lists-always-empty-no-leads/2645/9 "2016-02-10T17:06:38Z")

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@escopecz . Installed tool and worked. The smart lists work now as well. To clarify: Is your tool triggering cron jobs or just complementing them, i.e. do I need to keep the cron jobs in GoDaddy live? In any case happy everything works now. Thanks

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**Author:** ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)\
**Post date:** [February 10, 2016, 5:46pm UTC](https://forum.mautic.org/t/smart-lists-always-empty-no-leads/2645/10 "2016-02-10T17:46:43Z")

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Cool! You are officially the first user of my service (except me). I’m glad it works for you. Cronfig will take care of your cron jobs. You can turn the GoDaddy cron jobs off now.

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**Author:** ![apardue89](https://avatars.discourse-cdn.com/v4/letter/a/8e7dd6/32.png) [@apardue89](https://forum.mautic.org/u/apardue89)\
**Post date:** [April 27, 2016, 3:57pm UTC](https://forum.mautic.org/t/smart-lists-always-empty-no-leads/2645/11 "2016-04-27T15:57:14Z")

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@escopecz Do you have to install cron jobs for the Mautic-hosted version? I was under the assumption that these were built in to the web-hosted version and only needed to be installed on the self-hosted version.

I’m asking because my campaigns aren’t pulling leads from lists. There are 3 leads on the list, the list is the source of the campaign, but the campaign says no leads. Possibly a cron error, but I’m using the Mautic-hosted version, so not sure how to fix it.

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**Author:** ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)\
**Post date:** [April 27, 2016, 4:10pm UTC](https://forum.mautic.org/t/smart-lists-always-empty-no-leads/2645/12 "2016-04-27T16:10:57Z")

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No, if you use Mautic as a service, you shouldn’t deal with cron jobs. Contact support of the service.

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<div class="post-metadata">

**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\
**Post date:** [February 2, 2020, 10:57pm UTC](https://forum.mautic.org/t/smart-lists-always-empty-no-leads/2645/13 "2020-02-02T22:57:25Z")

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