# Social channel configuration

**URL:** <https://forum.mautic.org/t/social-channel-configuration/7115>\
**Category:** General Discussion\
**Created:** [January 10, 2017, 4:31pm UTC](https://forum.mautic.org/t/social-channel-configuration/7115 "2017-01-10T16:31:50Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![bizcrony](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bizcrony/32/409_2.png) [@bizcrony](https://forum.mautic.org/u/bizcrony)\
**Post date:** [January 10, 2017, 4:31pm UTC](https://forum.mautic.org/t/social-channel-configuration/7115/1 "2017-01-10T16:31:50Z")

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HI, is there any body help me in configuring the social settings and channels? Any document or write up will be helpfull.

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**Author:** ![bizcrony](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bizcrony/32/409_2.png) [@bizcrony](https://forum.mautic.org/u/bizcrony)\
**Post date:** [January 10, 2017, 4:31pm UTC](https://forum.mautic.org/t/social-channel-configuration/7115/2 "2017-01-10T16:31:50Z")

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HI, is there any body help me in configuring the social settings and channels? Any document or write up will be helpfull.

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**Author:** ![Carlos\_BR](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/carlos_br/32/1228_2.png) [@Carlos\_BR](https://forum.mautic.org/u/Carlos_BR)\
**Post date:** [January 10, 2017, 11:39pm UTC](https://forum.mautic.org/t/social-channel-configuration/7115/3 "2017-01-10T23:39:51Z")

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Hello @Anuj  
I think this tutorial from our friend @chris0928 might be useful:  
[Https://innotiom.com/mautic-facebook-plugin-setup/](Https://innotiom.com/mautic-facebook-plugin-setup/)

[https://innotiom.com/mautic-twitter-integration/](https://innotiom.com/mautic-twitter-integration/)

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**Author:** ![chris0928](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/chris0928/32/118_2.png) [@chris0928](https://forum.mautic.org/u/chris0928)\
**Post date:** [January 12, 2017, 2:10am UTC](https://forum.mautic.org/t/social-channel-configuration/7115/4 "2017-01-12T02:10:12Z")

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@Carlos BR thanks for sharing those!

And @anuj - please let me know if you find those helpful.

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**Author:** ![bizcrony](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bizcrony/32/409_2.png) [@bizcrony](https://forum.mautic.org/u/bizcrony)\
**Post date:** [January 18, 2017, 2:40pm UTC](https://forum.mautic.org/t/social-channel-configuration/7115/5 "2017-01-18T14:40:26Z")

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@Carlos BR @chris0928 Thank you guys for support, yes I am able to configure twitter succesfully, but facebook yielded no reuslts.

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**Author:** ![chris0928](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/chris0928/32/118_2.png) [@chris0928](https://forum.mautic.org/u/chris0928)\
**Post date:** [January 18, 2017, 3:38pm UTC](https://forum.mautic.org/t/social-channel-configuration/7115/6 "2017-01-18T15:38:13Z")

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@Carlos BR @anuj It seems like there is some confusion over what the Facebook plugin actually does… in this thread @MxyzptlkFishStix is saying that the plugin is used to collect data when you use Facebook as a login / for form submission: [https://www.mautic.org/community/index.php/6663-facebook-contact-mapping/0#p19001](https://www.mautic.org/community/index.php/6663-facebook-contact-mapping/0#p19001)

I haven’t tried this yet but I’d be curious to hear how it works if you give it a try @anuj.

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**Author:** ![bizcrony](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bizcrony/32/409_2.png) [@bizcrony](https://forum.mautic.org/u/bizcrony)\
**Post date:** [January 18, 2017, 4:21pm UTC](https://forum.mautic.org/t/social-channel-configuration/7115/7 "2017-01-18T16:21:00Z")

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@chris0928 I will update you on facebook. Mean time, any clue to configure outlook with mautic?

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**Author:** ![chris0928](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/chris0928/32/118_2.png) [@chris0928](https://forum.mautic.org/u/chris0928)\
**Post date:** [January 18, 2017, 4:49pm UTC](https://forum.mautic.org/t/social-channel-configuration/7115/8 "2017-01-18T16:49:58Z")

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@anuj Definitely let me know how it goes. I don’t use Outlook and haven’t tried that plugin yet, so not sure I can help you much there.

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**Author:** ![bizcrony](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bizcrony/32/409_2.png) [@bizcrony](https://forum.mautic.org/u/bizcrony)\
**Post date:** [January 18, 2017, 5:27pm UTC](https://forum.mautic.org/t/social-channel-configuration/7115/9 "2017-01-18T17:27:20Z")

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@chris0928 outlook is done trying for facebook, JUST in case you have used focus forms?

Upon CTA submit, the popup box is not displaying message as mentioned in action.

Just check clicking [http://satyamsri.com](http://satyamsri.com) , and submit info on marketing automation popup.
