# Social Integration doesn't work

**URL:** <https://forum.mautic.org/t/social-integration-doesnt-work/2451>\
**Category:** Product Support\
**Created:** [October 1, 2015, 8:45pm UTC](https://forum.mautic.org/t/social-integration-doesnt-work/2451 "2015-10-01T20:45:13Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![seti](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/seti/32/6477_2.png) [@seti](https://forum.mautic.org/u/seti)\
**Post date:** [October 1, 2015, 8:45pm UTC](https://forum.mautic.org/t/social-integration-doesnt-work/2451/1 "2015-10-01T20:45:13Z")

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Hi All!  
  
  
  
I’m trying to configure the Facebook integration but without success using Mautic v1.2  
  
  
  
I’m able to authorize the app through the Integrations Manager and everything seems ok, but when I push the link to find Social Profiles for a lead, nothing happens…  
  
  
  
I also see (through Chrome Inspector) that exists a javascript error in the page:  
  
  
  
“Uncaught TypeError: Cannot read property ‘x’ of undefined” in libraries.js:3367  
  
  
  
Any idea where to look for to solve the problem?  
  
  
  
Thanks!

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**Author:** ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)\
**Post date:** [October 2, 2015, 4:46am UTC](https://forum.mautic.org/t/social-integration-doesnt-work/2451/2 "2015-10-02T04:46:38Z")

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Hello, please, report this bug to [https://github.com/mautic/mautic/issues](https://github.com/mautic/mautic/issues) since developers can track it there and could overlook it here. Also, look at Mautic logs (app/logs folder) if there is any error message and add that information to your bug report.

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<div class="post-metadata">

**Author:** ![seti](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/seti/32/6477_2.png) [@seti](https://forum.mautic.org/u/seti)\
**Post date:** [October 1, 2015, 8:45pm UTC](https://forum.mautic.org/t/social-integration-doesnt-work/2451/3 "2015-10-01T20:45:13Z")

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Hi All!

I’m trying to configure the Facebook integration but without success using Mautic v1.2

I’m able to authorize the app through the Integrations Manager and everything seems ok, but when I push the link to find Social Profiles for a lead, nothing happens…

I also see (through Chrome Inspector) that exists a javascript error in the page:

“Uncaught TypeError: Cannot read property ‘x’ of undefined” in libraries.js:3367

Any idea where to look for to solve the problem?

Thanks!

---

<div class="post-metadata">

**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\
**Post date:** [February 2, 2020, 10:57pm UTC](https://forum.mautic.org/t/social-integration-doesnt-work/2451/4 "2020-02-02T22:57:58Z")

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