# Social Monitoring keeps on loading

**URL:** <https://forum.mautic.org/t/social-monitoring-keeps-on-loading/8520>\
**Category:** Product Support\
**Created:** [May 17, 2017, 11:33am UTC](https://forum.mautic.org/t/social-monitoring-keeps-on-loading/8520 "2017-05-17T11:33:51Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![atiquegothe](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/atiquegothe/32/184_2.png) [@atiquegothe](https://forum.mautic.org/u/atiquegothe)\
**Post date:** [May 17, 2017, 11:33am UTC](https://forum.mautic.org/t/social-monitoring-keeps-on-loading/8520/1 "2017-05-17T11:33:51Z")

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I have integrated twitter and trying to monitor the hashtags. But as soon as the new social monitoring channel is created, the progress bar keeps on loading and if the page is been refreshed it shows an empty graph.  
  
  
  
I reauthorized the integration and it is working fine. Please help us with this issue.

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<div class="post-metadata">

**Author:** ![atiquegothe](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/atiquegothe/32/184_2.png) [@atiquegothe](https://forum.mautic.org/u/atiquegothe)\
**Post date:** [May 17, 2017, 11:33am UTC](https://forum.mautic.org/t/social-monitoring-keeps-on-loading/8520/2 "2017-05-17T11:33:51Z")

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I have integrated twitter and trying to monitor the hashtags. But as soon as the new social monitoring channel is created, the progress bar keeps on loading and if the page is been refreshed it shows an empty graph.

I reauthorized the integration and it is working fine. Please help us with this issue.