# Social not working as it should **URL:** \ **Category:** Product Support\ **Created:** [May 11, 2016, 10:41pm UTC](https://forum.mautic.org/t/social-not-working-as-it-should/3732 "2016-05-11T22:41:45Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![Simpleton](https://avatars.discourse-cdn.com/v4/letter/s/e99b99/32.png) [@Simpleton](https://forum.mautic.org/u/Simpleton)\ **Post date:** [May 11, 2016, 10:41pm UTC](https://forum.mautic.org/t/social-not-working-as-it-should/3732/1 "2016-05-11T22:41:45Z")
Just installed a new version of Mautic - must admit to being really impressed. However, if I have a lead, when I click on Social in that lead, I get details of my Twitter account and nothing else. I have the correct @twittter handle as well as other web addresses for facebook, LinkedIn, G+ etc and although the apps are setup they are not working. I have also cleared the cache out too. Any pointers received… ---
**Author:** ![Simpleton](https://avatars.discourse-cdn.com/v4/letter/s/e99b99/32.png) [@Simpleton](https://forum.mautic.org/u/Simpleton)\ **Post date:** [May 11, 2016, 10:41pm UTC](https://forum.mautic.org/t/social-not-working-as-it-should/3732/2 "2016-05-11T22:41:45Z")
Just installed a new version of Mautic - must admit to being really impressed. However, if I have a lead, when I click on Social in that lead, I get details of my Twitter account and nothing else. I have the correct @twittter handle as well as other web addresses for facebook, LinkedIn, G+ etc and although the apps are setup they are not working. I have also cleared the cache out too. Any pointers received… ---
**Author:** ![carloscortes](https://avatars.discourse-cdn.com/v4/letter/c/b77776/32.png) [@carloscortes](https://forum.mautic.org/u/carloscortes)\ **Post date:** [May 12, 2016, 1:23am UTC](https://forum.mautic.org/t/social-not-working-as-it-should/3732/3 "2016-05-12T01:23:34Z")
It happens exactly the same ---
**Author:** ![rogerwilks](https://avatars.discourse-cdn.com/v4/letter/r/7bcc69/32.png) [@rogerwilks](https://forum.mautic.org/u/rogerwilks)\ **Post date:** [May 12, 2016, 7:48am UTC](https://forum.mautic.org/t/social-not-working-as-it-should/3732/4 "2016-05-12T07:48:49Z")
And the same with me ---
**Author:** ![rogerwilks](https://avatars.discourse-cdn.com/v4/letter/r/7bcc69/32.png) [@rogerwilks](https://forum.mautic.org/u/rogerwilks)\ **Post date:** [May 13, 2016, 7:45am UTC](https://forum.mautic.org/t/social-not-working-as-it-should/3732/5 "2016-05-13T07:45:41Z")
Hi Any anyone tell me if they have found a resolution for this? Any information would be greatly apreciated ---
**Author:** ![carloscortes](https://avatars.discourse-cdn.com/v4/letter/c/b77776/32.png) [@carloscortes](https://forum.mautic.org/u/carloscortes)\ **Post date:** [May 14, 2016, 1:43pm UTC](https://forum.mautic.org/t/social-not-working-as-it-should/3732/6 "2016-05-14T13:43:15Z")
Dont see the contact Twitter information because apears mine ---
**Author:** ![Simpleton](https://avatars.discourse-cdn.com/v4/letter/s/e99b99/32.png) [@Simpleton](https://forum.mautic.org/u/Simpleton)\ **Post date:** [May 16, 2016, 8:47am UTC](https://forum.mautic.org/t/social-not-working-as-it-should/3732/7 "2016-05-16T08:47:40Z")
Any thoughts anyone? Is it a server permissions setting or is this just the way mautic does stuff? Interested as this makes me nervous in using this in a production space if something is not working as it should. ---
**Author:** ![rogerwilks](https://avatars.discourse-cdn.com/v4/letter/r/7bcc69/32.png) [@rogerwilks](https://forum.mautic.org/u/rogerwilks)\ **Post date:** [May 16, 2016, 5:14pm UTC](https://forum.mautic.org/t/social-not-working-as-it-should/3732/8 "2016-05-16T17:14:50Z")
i did get a response that requested that i log it as an issue on github. i have done that but have not moved any further forward. please can you also log the issue on git hub and maybe if enough of us ask we will get a response. [https://github.com/mautic/mautic/issues/1742](https://github.com/mautic/mautic/issues/1742) ---
**Author:** ![Simpleton](https://avatars.discourse-cdn.com/v4/letter/s/e99b99/32.png) [@Simpleton](https://forum.mautic.org/u/Simpleton)\ **Post date:** [May 25, 2016, 3:01pm UTC](https://forum.mautic.org/t/social-not-working-as-it-should/3732/9 "2016-05-25T15:01:18Z")
Roger, I see that github suggests a solution. I was wondering though how I can import this into my installation. Any ideas? I have SFTP and SSH access via Putty but not sure how to import the changed files into my installation. S