# Some General Support Questions? **URL:** \ **Category:** Product Support\ **Created:** [November 23, 2016, 8:26pm UTC](https://forum.mautic.org/t/some-general-support-questions/6649 "2016-11-23T20:26:43Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![olimits7](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/olimits7/32/3071_2.png) [@olimits7](https://forum.mautic.org/u/olimits7)\ **Post date:** [November 23, 2016, 8:26pm UTC](https://forum.mautic.org/t/some-general-support-questions/6649/1 "2016-11-23T20:26:43Z")
Hi, **1.** I sent a “ **Segment** ” email to myself and I received it successfully, now I’m testing this email again but I can’t send it to myself because now it says “ **There are no pending contacts** ” but I still belong to the segment; so I can only send a “ **Segment** ” email only once to an existing contact? If so, how can I workaround this so I can send this the email again to the existing contact? Quote: **2.** If I want to exclude an email link from being converted to a " **trackable**" link, do I just have to add **mautic:disable-tracking=""** to the link? Code: [Unsubscribe Link](http://www.domain.com/unsubscribe?segment_id=%7Bcontactfield=segment_id%7D?contact_id=%7Bcontactfield=contact_id%7D) Quote: **3.** I switched the segment on one of my campaigns but I still notice contacts from the old segment still showing in the " **Campaign \> Contacts**" tab; how can I remove these contacts from the campaign? Quote: **4.** If a campaign is set to " **Unpublished**", then this means that no emails will be sent to any of the contacts within the segment I setup for this campaign; right? Quote: **5.** What happens if halfway through my " **Published**" campaign I set it to " **Unpublished**" and then make it " **Published**" again? Will all my contacts start the campaign from the beginning or just pick up where they left off? Quote: **6.** For the " **Campaign \> Send Email \> at a relative time period**" event, is the date used for this event based on when the contact was added to the segment associated with this campaign? If so, if I remove the contact from this segment and add them again; does that mean they will restart this campaign from the beginning? Quote: **7.** How can I search/filter contacts by the **Campaigns** they are in? Quote: **8.** How can I view **Read Emails, Failed Emails, Clicked** stats by **Campaign**? I see the current **Campaign** statistics only show **Send Emails** , which isn't really helpful. I tried looking under the **Reports** page to see if I can create a report by **Campaign** but I can't seem to find an option for that. Quote: Thank you! ---
**Author:** ![olimits7](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/olimits7/32/3071_2.png) [@olimits7](https://forum.mautic.org/u/olimits7)\ **Post date:** [November 23, 2016, 8:26pm UTC](https://forum.mautic.org/t/some-general-support-questions/6649/2 "2016-11-23T20:26:43Z")
Hi, 1. I sent a “Segment” email to myself and I received it successfully, now I’m testing this email again but I can’t send it to myself because now it says “There are no pending contacts” but I still belong to the segment; so I can only send a “Segment” email only once to an existing contact? If so, how can I workaround this so I can send this the email again to the existing contact? [quote][/quote] 2. If I want to exclude an email link from being converted to a “trackable” link, do I just have to add mautic:disable-tracking="" to the link? ```auto Unsubscribe Link ``` [quote][/quote] 3. I switched the segment on one of my campaigns but I still notice contacts from the old segment still showing in the “Campaign \> Contacts” tab; how can I remove these contacts from the campaign? [quote][/quote] 4. If a campaign is set to “Unpublished”, then this means that no emails will be sent to any of the contacts within the segment I setup for this campaign; right? [quote][/quote] 5. What happens if halfway through my “Published” campaign I set it to “Unpublished” and then make it “Published” again? Will all my contacts start the campaign from the beginning or just pick up where they left off? [quote][/quote] 6. For the “Campaign \> Send Email \> at a relative time period” event, is the date used for this event based on when the contact was added to the segment associated with this campaign? If so, if I remove the contact from this segment and add them again; does that mean they will restart this campaign from the beginning? [quote][/quote] 7. How can I search/filter contacts by the Campaigns they are in? [quote][/quote] 8.How can I view Read Emails, Failed Emails, Clicked stats by Campaign? I see the current Campaign statistics only show Send Emails, which isn’t really helpful. I tried looking under the Reports page to see if I can create a report by Campaign but I can’t seem to find an option for that. [quote][/quote] Thank you!