# Special character problem (&öäü) - maybe utf8 problem?

**URL:** <https://forum.mautic.org/t/special-character-problem-oau-maybe-utf8-problem/31682>\
**Category:** Mautic 5 Install/Upgrade Support\
**Created:** [April 15, 2024, 3:41am UTC](https://forum.mautic.org/t/special-character-problem-oau-maybe-utf8-problem/31682 "2024-04-15T03:41:33Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![stefan-franz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/stefan-franz/32/12758_2.png) [@stefan-franz](https://forum.mautic.org/u/stefan-franz)\
**Post date:** [April 15, 2024, 3:41am UTC](https://forum.mautic.org/t/special-character-problem-oau-maybe-utf8-problem/31682/1 "2024-04-15T03:41:33Z")

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Mautic 5.0.4  
PHP 8.1.27  
Mariadb 10.6

I have a problem with special characters - maybe utf8 problem?

![Umlaute werden falsch angezeigt](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/2/22fb71a955e2b483b97fa252e5670e232c7c6354.png)

I saw at the installation of php 8.1 some warning message about utf8 - some was chaning in php8,1 from php8.0

My question: What can i check or what can i do, that special characters are displayed right?

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**Author:** ![stefan-franz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/stefan-franz/32/12758_2.png) [@stefan-franz](https://forum.mautic.org/u/stefan-franz)\
**Post date:** [April 15, 2024, 3:58am UTC](https://forum.mautic.org/t/special-character-problem-oau-maybe-utf8-problem/31682/2 "2024-04-15T03:58:14Z")

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Btw: In contacts i have normal öäü  
So in my understanding the database works - only some menu buttons have a problem. Not all, as you here see  
 ![Ändern wird richtig angezeigt](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/7/7f4dac1f37da7b2d035d05bbabc25222dba1de59.png)

And on the same server Moodle is running - all special characters here are displayed right. So, the error must be inside of Mautic

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**Author:** ![ricfreire](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ricfreire/32/14973_2.png) [@ricfreire](https://forum.mautic.org/u/ricfreire)\
**Post date:** [April 18, 2024, 5:27pm UTC](https://forum.mautic.org/t/special-character-problem-oau-maybe-utf8-problem/31682/3 "2024-04-18T17:27:22Z")

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Hi @stefan-franz, could you please report that bug on the Mautic GitHub repository?

> **[Issues · mautic/mautic](https://github.com/mautic/mautic/issues)**
>
> Mautic: Open Source Marketing Automation Software. - Issues · mautic/mautic

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**Author:** ![stefan-franz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/stefan-franz/32/12758_2.png) [@stefan-franz](https://forum.mautic.org/u/stefan-franz)\
**Post date:** [April 18, 2024, 5:42pm UTC](https://forum.mautic.org/t/special-character-problem-oau-maybe-utf8-problem/31682/4 "2024-04-18T17:42:06Z")

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I did that a few days ago - but @dirk_s had that very fast closed.  
Not interested to check that professional.

> <https://github.com/mautic/mautic/issues/13639>
>
> Mautic 5.0.4
> PHP version: 8.1.27
> 
> Wrong 
> Right would: Speichern & Schließen …- or Speichern und Schließen
> !\[Anzeige Fehler Kontakte ändern\](https://github.com/mautic/mautic/assets/96744684/333ee56c-0491-4c05-8b17-d0888b311b2c)
> 
> 
> \### How can we reproduce this issue?
> 
> Switch to german Language
> 
> \### Relevant log output
> 
> \_No response\_
> 
> \### Code of Conduct
> 
> \- \[X\] I confirm that I have read and agree to follow this project's Code of Conduct
> 
> \<br /\>\<hr\>
> Care about this issue? Want to get it resolved sooner? If you are a \<a href='https://www.mautic.org/become-a-member-of-mautic'\>member of Mautic\</a\>, you can add some funds to the \<a href='https://opencollective.com/mautic/projects/bounties'\>Bounties Project\</a\> so that the person who completes this task can claim those funds once it is merged by a member of the core team! Read the docs \<a href='https://contribute.mautic.org/product-team/mautic-bounty-programme'\>here.\</a\>

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**Author:** ![dirk\_s](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/dirk_s/32/748_2.png) [@dirk\_s](https://forum.mautic.org/u/dirk_s)\
**Post date:** [April 18, 2024, 6:16pm UTC](https://forum.mautic.org/t/special-character-problem-oau-maybe-utf8-problem/31682/5 "2024-04-18T18:16:49Z")

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It doesn`t qualify for a bug. That particular one could not be recreated and and is not reproduceable.

Thats why it was referred back to the forum to find other people with that issue and to find the details to create a proper issue. If that’t done, we can reopen the issue.