# Standalone Form is Not Adding Tags or Segments, or Points
**URL:** https://forum.mautic.org/t/standalone-form-is-not-adding-tags-or-segments-or-points/27635
**Category:** Product Support
**Created:** [April 5, 2023, 2:11pm UTC](https://forum.mautic.org/t/standalone-form-is-not-adding-tags-or-segments-or-points/27635 "2023-04-05T14:11:20Z")
**Posts on this page:** 9
**Page:** 1
### Author:  [@ellorywells](https://forum.mautic.org/u/ellorywells)
#### Post date: [April 5, 2023, 2:11pm UTC](https://forum.mautic.org/t/standalone-form-is-not-adding-tags-or-segments-or-points/27635/1 "2023-04-05T14:11:20Z")
**Your software**
_My PHP version is_ : 8.0
_My MySQL/MariaDB version is_ : 10.5.19-MariaDB-log
_These errors are showing in the Mautic log_ :
PHP Warning: Trying to access array offset on value of type bool in /home/cigarscore/public\_html/marketing/app/bundles/PageBundle/Entity/HitRepository.php on line 267
**Your problem**
_My problem is_ : Mautic Form is Not Adding Tags or Segments, or Points
Hey all! I’m testing out Mautic as an alternative to ActiveCampaign.
I’ve found a great tutorial about how to integrate Mautic with Thrive Leads: [How to integrate Thrive Leads with Mautic - YouTube](https://www.youtube.com/watch?v=fLxz_xMXQ68)
However, I’m having issues w/ the Mautic form NOT performing the actions after submission. The email gets registered and I get the user’s name, but no tags, points, or segments are added.
Basically, the Mautic Form is Not Adding Tags or Segments, or Points. Yes, I’ve looked at the forums =)
Suggestions?
_Steps I have tried to fix the problem_ : I’ve created the form twice. Action /Tagging worked once, then stopped. I’ve tried removing actions and adding them back and no luck.
---
### Author:  [@asad786](https://forum.mautic.org/u/asad786)
#### Post date: [April 12, 2023, 9:53am UTC](https://forum.mautic.org/t/standalone-form-is-not-adding-tags-or-segments-or-points/27635/2 "2023-04-12T09:53:25Z")
You can clear your mautic cache, then you can try again by creating your new form and then add tags.
---
### Author:  [@tancredi](https://forum.mautic.org/u/tancredi)
#### Post date: [April 14, 2023, 7:13am UTC](https://forum.mautic.org/t/standalone-form-is-not-adding-tags-or-segments-or-points/27635/3 "2023-04-14T07:13:37Z")
Just checking in. Did you sort this out?
---
### Author:  [@ellorywells](https://forum.mautic.org/u/ellorywells)
#### Post date: [April 14, 2023, 12:43pm UTC](https://forum.mautic.org/t/standalone-form-is-not-adding-tags-or-segments-or-points/27635/4 "2023-04-14T12:43:26Z")
that did not work.
---
### Author:  [@ellorywells](https://forum.mautic.org/u/ellorywells)
#### Post date: [April 14, 2023, 12:44pm UTC](https://forum.mautic.org/t/standalone-form-is-not-adding-tags-or-segments-or-points/27635/5 "2023-04-14T12:44:05Z")
no, i basically just stopped building my Mautic system because the form wouldn’t tag correctly.
---
### Author:  [@joeyk](https://forum.mautic.org/u/joeyk)
#### Post date: [April 14, 2023, 4:39pm UTC](https://forum.mautic.org/t/standalone-form-is-not-adding-tags-or-segments-or-points/27635/6 "2023-04-14T16:39:49Z")
I think you didnt do it right or didnt test it right.
---
### Author:  [@tancredi](https://forum.mautic.org/u/tancredi)
#### Post date: [April 14, 2023, 4:54pm UTC](https://forum.mautic.org/t/standalone-form-is-not-adding-tags-or-segments-or-points/27635/7 "2023-04-14T16:54:23Z")
Do you still have that Mautic instance running somewhere? Eventually, I could try to take a closer look.
---
### Author:  [@ellorywells](https://forum.mautic.org/u/ellorywells)
#### Post date: [April 18, 2023, 12:56pm UTC](https://forum.mautic.org/t/standalone-form-is-not-adding-tags-or-segments-or-points/27635/8 "2023-04-18T12:56:51Z")
well, it’s a pretty straightforward thing to do, so I’m pretty sure I did it right. The Mautic form just isn’t receiving the variables in the URL.
---
### Author:  [@ellorywells](https://forum.mautic.org/u/ellorywells)
#### Post date: [April 18, 2023, 12:57pm UTC](https://forum.mautic.org/t/standalone-form-is-not-adding-tags-or-segments-or-points/27635/9 "2023-04-18T12:57:17Z")
yes, it’s still up and running, but I’m essentially not using it since it’s not functioning correctly.