# Stuck emails in "Pending"

**URL:** <https://forum.mautic.org/t/stuck-emails-in-pending/27023>\
**Category:** Product Support\
**Created:** [February 13, 2023, 1:36pm UTC](https://forum.mautic.org/t/stuck-emails-in-pending/27023 "2023-02-13T13:36:26Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![mm11](https://avatars.discourse-cdn.com/v4/letter/m/76d3ee/32.png) [@mm11](https://forum.mautic.org/u/mm11)\
**Post date:** [February 13, 2023, 1:36pm UTC](https://forum.mautic.org/t/stuck-emails-in-pending/27023/1 "2023-02-13T13:36:26Z")

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When sending out an email I have the same 340 emails which are marked as pending the rest of the mailing goes out. There is nothing perceivably wrong with these emails the just get stuck. Where do I look and how do I handle this?

I have PHP version 7.4.3. and Mautic version 4.1.2

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**Author:** ![techbill](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/techbill/32/8325_2.png) [@techbill](https://forum.mautic.org/u/techbill)\
**Post date:** [February 13, 2023, 4:00pm UTC](https://forum.mautic.org/t/stuck-emails-in-pending/27023/2 "2023-02-13T16:00:06Z")

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Try checking the logs under system info for errors then check server log for errors.

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**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\
**Post date:** [February 14, 2023, 5:43am UTC](https://forum.mautic.org/t/stuck-emails-in-pending/27023/3 "2023-02-14T05:43:24Z")

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Hi, are you sending immediate mode or queue?  
(Visible under config / email settings)

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**Author:** ![mm11](https://avatars.discourse-cdn.com/v4/letter/m/76d3ee/32.png) [@mm11](https://forum.mautic.org/u/mm11)\
**Post date:** [February 14, 2023, 4:39pm UTC](https://forum.mautic.org/t/stuck-emails-in-pending/27023/4 "2023-02-14T16:39:40Z")

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Hi, I send it immediately.

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**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\
**Post date:** [February 14, 2023, 5:31pm UTC](https://forum.mautic.org/t/stuck-emails-in-pending/27023/5 "2023-02-14T17:31:05Z")

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Okay, so when you click on ‘send’, your server will start to send out those emails and you’ll see a status bar. As I understand it stops after sending 300+ emails.  
This usually happens if you don’t have enough resources. Typically you have not enough memory, your memory config is wrong. What kind of server is this? (Memory/CPU) Is it shared?

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**Author:** ![mm11](https://avatars.discourse-cdn.com/v4/letter/m/76d3ee/32.png) [@mm11](https://forum.mautic.org/u/mm11)\
**Post date:** [February 15, 2023, 1:42pm UTC](https://forum.mautic.org/t/stuck-emails-in-pending/27023/6 "2023-02-15T13:42:05Z")

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Not quite, I send to a mailing list of 6300 and the last ±300 do not send. I am on a stand-alone MacOS, there is a line to the server but not for data storage. On the HD I have 242 GB available of a TB.

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**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\
**Post date:** [February 16, 2023, 8:16am UTC](https://forum.mautic.org/t/stuck-emails-in-pending/27023/7 "2023-02-16T08:16:20Z")

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Okay,  
so we are talking about a Mautic that is running locally on your Mac and connected to a server DB?

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**Author:** ![mm11](https://avatars.discourse-cdn.com/v4/letter/m/76d3ee/32.png) [@mm11](https://forum.mautic.org/u/mm11)\
**Post date:** [February 16, 2023, 1:12pm UTC](https://forum.mautic.org/t/stuck-emails-in-pending/27023/8 "2023-02-16T13:12:28Z")

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Yes, that is correct.

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**Author:** ![acadawall](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/acadawall/32/719_2.png) [@acadawall](https://forum.mautic.org/u/acadawall)\
**Post date:** [February 18, 2023, 2:30am UTC](https://forum.mautic.org/t/stuck-emails-in-pending/27023/9 "2023-02-18T02:30:32Z")

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Can we see the crons? Have you check is your crons are set properly? like message broacast sent , etc

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**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\
**Post date:** [February 18, 2023, 6:23am UTC](https://forum.mautic.org/t/stuck-emails-in-pending/27023/10 "2023-02-18T06:23:03Z")

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Hey, can you plz check this?

> **[Email sending doesn't work - here are 10 things to check - Knowledge Base](https://kb.mautic.org/article/email-sending-doesn-039%3bt-work-here-are-10-things-to-check.html)**
>
> This article will help you to identify email sending problems in Mautic.
