# Success Message on Message Preferences Not Working **URL:** \ **Category:** Product Support\ **Created:** [April 1, 2020, 5:48pm UTC](https://forum.mautic.org/t/success-message-on-message-preferences-not-working/13740 "2020-04-01T17:48:55Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![danaschuett](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/danaschuett/32/627_2.png) [@danaschuett](https://forum.mautic.org/u/danaschuett)\ **Post date:** [April 1, 2020, 5:48pm UTC](https://forum.mautic.org/t/success-message-on-message-preferences-not-working/13740/1 "2020-04-01T17:48:55Z")
**Your software** My Mautic version is: 2.16.1 My PHP version is: 7.3.16 **Your problem** My problem is: On the default Message Preference page, when clicking save, there isn’t a success message. This will cause confusion to subscribers leading them to believe the form didn’t submit. These errors are showing in the log: NA Steps I have tried to fix the problem: I have also tried making a custom preference page, and using the predefined the “Success Message” slot type. However, the success message is displayed right when loading the page instead of after clicking save. How do I go about fixing this? ---
**Author:** ![danaschuett](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/danaschuett/32/627_2.png) [@danaschuett](https://forum.mautic.org/u/danaschuett)\ **Post date:** [April 1, 2020, 6:00pm UTC](https://forum.mautic.org/t/success-message-on-message-preferences-not-working/13740/2 "2020-04-01T18:00:16Z")
Okay. I opened an incognito windows and it now seems to be working. It was obviously a browser caching issue. Sorry! ---
**Author:** ![ekke](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ekke/32/296_2.png) [@ekke](https://forum.mautic.org/u/ekke)\ **Post date:** [April 1, 2020, 6:19pm UTC](https://forum.mautic.org/t/success-message-on-message-preferences-not-working/13740/3 "2020-04-01T18:19:01Z")