# SuiteCRM - Mautic - Actual Situation

**URL:** <https://forum.mautic.org/t/suitecrm-mautic-actual-situation/13909>\
**Category:** General Discussion\
**Created:** [April 15, 2020, 10:27am UTC](https://forum.mautic.org/t/suitecrm-mautic-actual-situation/13909 "2020-04-15T10:27:36Z")\
**Posts on this page:** 8\
**Page:** 2

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**Author:** ![stfnet](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/stfnet/32/2021_2.png) [@stfnet](https://forum.mautic.org/u/stfnet)\
**Post date:** [July 6, 2024, 9:35am UTC](https://forum.mautic.org/t/suitecrm-mautic-actual-situation/13909/21 "2024-07-06T09:35:19Z")

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does anyone having strange behaviour during import from Sugar CRM ?

I have 1467 contacts to import and I got this message from ssh after doing:  
_php bin/console mautic:integration:fetchleads --integration=Sugarcrm --limit=1000 --env=prod_

![Capture-Mautic](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/f/f2549e16037ceeda12985f1fc17ef3eed8d5c6b8.jpeg)

Result not all contacts were imported.

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**Author:** ![morir](https://avatars.discourse-cdn.com/v4/letter/m/e480ec/32.png) [@morir](https://forum.mautic.org/u/morir)\
**Post date:** [August 2, 2024, 9:18am UTC](https://forum.mautic.org/t/suitecrm-mautic-actual-situation/13909/22 "2024-08-02T09:18:55Z")

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we get best Solution to connect mautic with Suitecrm from [Mautic Integration Plugin for SuiteCRM | Auto Sync Tool](https://www.varianceinfotech.com/suitecrm-extensions/mautic-integration)

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**Author:** ![patrickeidemiller](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/patrickeidemiller/32/511_2.png) [@patrickeidemiller](https://forum.mautic.org/u/patrickeidemiller)\
**Post date:** [August 18, 2024, 4:51pm UTC](https://forum.mautic.org/t/suitecrm-mautic-actual-situation/13909/23 "2024-08-18T16:51:32Z")

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Hi. I’ve done some digging and I’ve not been able to find any references at all in Github. Much appreciated if you can share a link.

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**Author:** ![pstevens](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/pstevens/32/237_2.png) [@pstevens](https://forum.mautic.org/u/pstevens)\
**Post date:** [September 30, 2024, 12:05am UTC](https://forum.mautic.org/t/suitecrm-mautic-actual-situation/13909/24 "2024-09-30T00:05:46Z")

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I have it working 100% now. Mautic 5 introduces a new problem. The plugin stops functioning. I have a fix: [Push/Pull To/from Integration Fails with SugarCRM Plugin Version 5+ · Issue #13796 · mautic/mautic · GitHub](https://github.com/mautic/mautic/issues/13796)

The push back to suitecrm of point changes, still continues to be a problem with the plugin. However, I have a workaround where I use a Mautic webhook and I’ve coded a custom SuiteCRM API endpoint to accept the Mautic webhook and update the related contacts points in SuiteCRM. This same logic could be used to push back any changes from Mautic to SuiteCRM for fields where you want Mautic to override SuiteCRM. So for the most part, including SuiteCRM 8, it works perfectly.

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**Author:** ![pstevens](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/pstevens/32/237_2.png) [@pstevens](https://forum.mautic.org/u/pstevens)\
**Post date:** [October 5, 2024, 11:44pm UTC](https://forum.mautic.org/t/suitecrm-mautic-actual-situation/13909/25 "2024-10-05T23:44:50Z")

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I just put together a guide and video of how to integrate SuiteCRM and Mautic using the plugin.

[https://igosalesandmarketing.com/suitecrm-mautic-integration-tutorial-how-to-sync-suitecrm-with-marketing-automation/](https://igosalesandmarketing.com/suitecrm-mautic-integration-tutorial-how-to-sync-suitecrm-with-marketing-automation/)

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<div class="post-metadata">

**Author:** ![tobsowo](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/tobsowo/32/3096_2.png) [@tobsowo](https://forum.mautic.org/u/tobsowo)\
**Post date:** [October 19, 2024, 6:55am UTC](https://forum.mautic.org/t/suitecrm-mautic-actual-situation/13909/26 "2024-10-19T06:55:11Z")

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Thank you for sharing.

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**Author:** ![mawe](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mawe/32/13008_2.png) [@mawe](https://forum.mautic.org/u/mawe)\
**Post date:** [October 20, 2024, 6:32am UTC](https://forum.mautic.org/t/suitecrm-mautic-actual-situation/13909/27 "2024-10-20T06:32:38Z")

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I updateted an Mautic 5.1.0 to 5.1.1 and tryed to connect as @pstevens showed in youtube video.  
Without an / behind the URL I´ve got an 500er Error.  
With the / behind the URL, no I´ve got an 404 Error at SuiteCRM:

```auto
127.0.0.1 - - [19/Oct/2024:22:38:39 +0200] "GET //service/v4_1/rest.php?method=login&input_type=JSON&response_type=JSON&rest
_data=%7B%22user_auth%22%3A%7B%22user_name%22%3A%22admin%22%2C%22password%22%3A%22c2c3bd560e1c92437e06635122799b4a%22%2C%22v
ersion%22%3A%221%22%7D%2C%22application_name%22%3A%22Mautic%22%2C%22name_value_list%22%3A%5B%5D%2C%22method%22%3A%22login%22
%2C%22input_type%22%3A%22JSON%22%2C%22response_type%22%3A%22JSON%22%7D HTTP/1.1" 404 2743 "-" "GuzzleHttp/7"

```

and a not very informative error at Mautic:

`unknown error when requesting the access token`

I tryed a couple of times, but I can´t find my mistake. Do you have a hint for me?

Thanks in advance

Marco

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<div class="post-metadata">

**Author:** ![pstevens](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/pstevens/32/237_2.png) [@pstevens](https://forum.mautic.org/u/pstevens)\
**Post date:** [December 7, 2024, 12:58am UTC](https://forum.mautic.org/t/suitecrm-mautic-actual-situation/13909/29 "2024-12-07T00:58:20Z")

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Sounds like your using the wrong connection method. You need to select the community edition of SugarCRM, there is no access token requried for this method.

[Previous page](https://forum.mautic.org/t/suitecrm-mautic-actual-situation/13909.md?page=1)
