# System Info page won't load, possibly related to import

**URL:** <https://forum.mautic.org/t/system-info-page-wont-load-possibly-related-to-import/7692>\
**Category:** Product Support\
**Created:** [February 27, 2017, 12:06am UTC](https://forum.mautic.org/t/system-info-page-wont-load-possibly-related-to-import/7692 "2017-02-27T00:06:58Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![psgpsg12](https://avatars.discourse-cdn.com/v4/letter/p/fbc32d/32.png) [@psgpsg12](https://forum.mautic.org/u/psgpsg12)\
**Post date:** [February 27, 2017, 12:06am UTC](https://forum.mautic.org/t/system-info-page-wont-load-possibly-related-to-import/7692/1 "2017-02-27T00:06:58Z")

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Hello,  
  
I have a new Mautic installation and I had tested most of the basic pieces. Last thing I did was to import contact (about 120 rows and 6 columns), and it went fine. Then I tried about 1500 rows of similar data, and it hung about half way through (“do not leave this page…”).  
  
  
  
I finally had to cancel and then tried to check my logs, but the System Info page is now throwing a 500 Internal Server error.  
  
  
  
Unfortunately I’m not very technical adept here…Any suggestions?  
  
  
  
Thanks.

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<div class="post-metadata">

**Author:** ![psgpsg12](https://avatars.discourse-cdn.com/v4/letter/p/fbc32d/32.png) [@psgpsg12](https://forum.mautic.org/u/psgpsg12)\
**Post date:** [February 27, 2017, 12:06am UTC](https://forum.mautic.org/t/system-info-page-wont-load-possibly-related-to-import/7692/2 "2017-02-27T00:06:58Z")

</div>

Hello,  
I have a new Mautic installation and I had tested most of the basic pieces. Last thing I did was to import contact (about 120 rows and 6 columns), and it went fine. Then I tried about 1500 rows of similar data, and it hung about half way through (“do not leave this page…”).

I finally had to cancel and then tried to check my logs, but the System Info page is now throwing a 500 Internal Server error.

Unfortunately I’m not very technical adept here…Any suggestions?

Thanks.
