# Text email format removed on save
**URL:** https://forum.mautic.org/t/text-email-format-removed-on-save/3762
**Category:** Product Support
**Created:** [May 13, 2016, 12:58pm UTC](https://forum.mautic.org/t/text-email-format-removed-on-save/3762 "2016-05-13T12:58:18Z")
**Posts on this page:** 3
**Page:** 1
### Author:  [@tristanbailey](https://forum.mautic.org/u/tristanbailey)
#### Post date: [May 13, 2016, 12:58pm UTC](https://forum.mautic.org/t/text-email-format-removed-on-save/3762/1 "2016-05-13T12:58:18Z")
Hi
on mautic 1.4 in Chrome 50, and have not tested this in older ones.
When you save an email, the formatting of the text version of the email has its returns stripped on save.
Open email
Delete content for text version
Click Generate
Email text has returns and space.
Click Apply or Save and Close and then reopen
The Text email is all squished and formated into one line with 80 char hard breaks.
A:
Hey,
I started working online back in 1999, and founded this business
back in 2012 which means that I’ve had a lot time to learn the in’s
and out of developing online businesses and workflow improvements.
Building product and adapting to markets and change is a great thing.
Honing and refining a product even better. I wanted to use this as a…
…
Becomes B:
Hey, I started working online back in 1999, and founded this business
back in 2012 which means that I’ve had a lot time to learn the in’s
and out of developing online businesses and workflow improvements.
Building product and adapting to markets and change is a great thing.
Honing and refining a product even better. I wanted to use this as a
---
### Author:  [@tristanbailey](https://forum.mautic.org/u/tristanbailey)
#### Post date: [May 13, 2016, 12:58pm UTC](https://forum.mautic.org/t/text-email-format-removed-on-save/3762/2 "2016-05-13T12:58:18Z")
Hi
on mautic 1.4 in Chrome 50, and have not tested this in older ones.
When you save an email, the formatting of the text version of the email has its returns stripped on save.
Open email
Delete content for text version
Click Generate
Email text has returns and space.
Click Apply or Save and Close and then reopen
The Text email is all squished and formated into one line with 80 char hard breaks.
A:
Hey,
I started working online back in 1999, and founded this business
back in 2012 which means that I’ve had a lot time to learn the in’s
and out of developing online businesses and workflow improvements.
Building product and adapting to markets and change is a great thing.
Honing and refining a product even better. I wanted to use this as a…
…
Becomes B:
Hey, I started working online back in 1999, and founded this business
back in 2012 which means that I’ve had a lot time to learn the in’s
and out of developing online businesses and workflow improvements.
Building product and adapting to markets and change is a great thing.
Honing and refining a product even better. I wanted to use this as a
---
### Author:  [@QuentinPain](https://forum.mautic.org/u/QuentinPain)
#### Post date: [June 12, 2016, 4:20pm UTC](https://forum.mautic.org/t/text-email-format-removed-on-save/3762/3 "2016-06-12T16:20:42Z")
Same thing happens to me - Mautic Pro hosted (I only mention just in case this hasn’t been picked up).