# The page isn't redirecting properly

**URL:** <https://forum.mautic.org/t/the-page-isnt-redirecting-properly/3329>\
**Category:** Product Support\
**Created:** [January 27, 2016, 10:32am UTC](https://forum.mautic.org/t/the-page-isnt-redirecting-properly/3329 "2016-01-27T10:32:04Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![bruce2000](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bruce2000/32/52_2.png) [@bruce2000](https://forum.mautic.org/u/bruce2000)\
**Post date:** [January 27, 2016, 10:32am UTC](https://forum.mautic.org/t/the-page-isnt-redirecting-properly/3329/1 "2016-01-27T10:32:04Z")

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After trying to upgrade to 1.2.4 I can’t login/load mautic in the browser and all the error messages are orientated around “The page isn’t redirecting properly”. I’m wondering if the culprit is Cloudflare/.htacess and/or the local.php config file.  
  
  
  
When I tried to turn-off Cloudflare and access the site via http instead of https, I still had the same problem, so I wonder if the site address is stored anywhere else other than local.php. A quick look at the database didn’t suggest any config type entries you get in WordPress.  
  
  
  
The command line entries seem fine but running app/console router:debug suggests everything is running from https. Maybe turning that off might help, but I don’t know how to change that setting. Finally, I haven’t done anything with the cache yet, maybe that’s the next thing to try?  
  
  
  
Does anyone have any ideas?

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<div class="post-metadata">

**Author:** ![bruce2000](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bruce2000/32/52_2.png) [@bruce2000](https://forum.mautic.org/u/bruce2000)\
**Post date:** [January 27, 2016, 10:32am UTC](https://forum.mautic.org/t/the-page-isnt-redirecting-properly/3329/2 "2016-01-27T10:32:04Z")

</div>

After trying to upgrade to 1.2.4 I can’t login/load mautic in the browser and all the error messages are orientated around “The page isn’t redirecting properly”. I’m wondering if the culprit is Cloudflare/.htacess and/or the local.php config file.

When I tried to turn-off Cloudflare and access the site via http instead of https, I still had the same problem, so I wonder if the site address is stored anywhere else other than local.php. A quick look at the database didn’t suggest any config type entries you get in WordPress.

The command line entries seem fine but running app/console router:debug suggests everything is running from https. Maybe turning that off might help, but I don’t know how to change that setting. Finally, I haven’t done anything with the cache yet, maybe that’s the next thing to try?

Does anyone have any ideas?

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<div class="post-metadata">

**Author:** ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)\
**Post date:** [February 1, 2016, 11:27am UTC](https://forum.mautic.org/t/the-page-isnt-redirecting-properly/3329/3 "2016-02-01T11:27:48Z")

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Try to clear the cache and check your server config to make the https the main one.

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<div class="post-metadata">

**Author:** ![bruce2000](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bruce2000/32/52_2.png) [@bruce2000](https://forum.mautic.org/u/bruce2000)\
**Post date:** [February 1, 2016, 2:32pm UTC](https://forum.mautic.org/t/the-page-isnt-redirecting-properly/3329/4 "2016-02-01T14:32:58Z")

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Turning off all the https stuff and renaming/deleting the app/cache folder did the trick - thanks!