# The send email button does not appear in my installation. What is wrong?

**URL:** <https://forum.mautic.org/t/the-send-email-button-does-not-appear-in-my-installation-what-is-wrong/25444>\
**Category:** Product Support\
**Created:** [September 19, 2022, 4:03pm UTC](https://forum.mautic.org/t/the-send-email-button-does-not-appear-in-my-installation-what-is-wrong/25444 "2022-09-19T16:03:11Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![cvenezian](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/cvenezian/32/7125_2.png) [@cvenezian](https://forum.mautic.org/u/cvenezian)\
**Post date:** [September 19, 2022, 4:03pm UTC](https://forum.mautic.org/t/the-send-email-button-does-not-appear-in-my-installation-what-is-wrong/25444/1 "2022-09-19T16:03:11Z")

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the send email button does not appear in my installation. What is wrong?

**Your software**  
My Mautic version is: v 4.4.1  
My PHP version is: 7.4.30  
My Database type and version is: 10.5.16-MariaDB-cll-lve-log

**Your problem**  
My problem is: the send email button does not appear in my installation.

These errors are showing in the log: no errors in log

Steps I have tried to fix the problem:

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<div class="post-metadata">

**Author:** ![mzagmajster](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mzagmajster/32/687_2.png) [@mzagmajster](https://forum.mautic.org/u/mzagmajster)\
**Post date:** [September 19, 2022, 7:41pm UTC](https://forum.mautic.org/t/the-send-email-button-does-not-appear-in-my-installation-what-is-wrong/25444/2 "2022-09-19T19:41:42Z")

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Clear the cache with:

cd mautic  
rm -rf var/cache/dev/\* var/cache/prod/\*

Also inspect entries in var/logs/ files to see if there are any clues as to why this would happen.