# the site is currently offline due to an error
**URL:** https://forum.mautic.org/t/the-site-is-currently-offline-due-to-an-error/2996
**Category:** Product Support
**Created:** [December 16, 2015, 10:32pm UTC](https://forum.mautic.org/t/the-site-is-currently-offline-due-to-an-error/2996 "2015-12-16T22:32:21Z")
**Posts on this page:** 8
**Page:** 1
### Author:  [@xofnot](https://forum.mautic.org/u/xofnot)
#### Post date: [December 16, 2015, 10:32pm UTC](https://forum.mautic.org/t/the-site-is-currently-offline-due-to-an-error/2996/1 "2015-12-16T22:32:21Z")
Hi, I have updated a password in settings, configuration, folder to check for bounces
the server log gives me
PHP Notice: Undefined variable: pwrd in /mydomain/public\_html/mautic/app/config/local.php on line 106
when i go into the local.php file the real and full password is present at line 106
“password” =\> “fullpasword”
),
now mautic does not work (I can login and logout) but it stops at the dashboard.
any ideas?
---
### Author:  [@xofnot](https://forum.mautic.org/u/xofnot)
#### Post date: [December 16, 2015, 10:32pm UTC](https://forum.mautic.org/t/the-site-is-currently-offline-due-to-an-error/2996/2 "2015-12-16T22:32:21Z")
Hi, I have updated a password in settings, configuration, folder to check for bounces
the server log gives me
PHP Notice: Undefined variable: pwrd in /mydomain/public\_html/mautic/app/config/local.php on line 106
when i go into the local.php file the real and full password is present at line 106
“password” =\> “fullpasword”
),
now mautic does not work (I can login and logout) but it stops at the dashboard.
any ideas?
---
### Author:  [@xofnot](https://forum.mautic.org/u/xofnot)
#### Post date: [December 16, 2015, 10:33pm UTC](https://forum.mautic.org/t/the-site-is-currently-offline-due-to-an-error/2996/3 "2015-12-16T22:33:37Z")
as extra information; cron job update list is working without a problem
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### Author:  [@escopecz](https://forum.mautic.org/u/escopecz)
#### Post date: [December 17, 2015, 9:22am UTC](https://forum.mautic.org/t/the-site-is-currently-offline-due-to-an-error/2996/4 "2015-12-17T09:22:52Z")
Try to clear the cache by removing the app/cache folder. It will regenerate again when you refresh Mautic.
---
### Author:  [@xofnot](https://forum.mautic.org/u/xofnot)
#### Post date: [December 17, 2015, 11:10am UTC](https://forum.mautic.org/t/the-site-is-currently-offline-due-to-an-error/2996/5 "2015-12-17T11:10:15Z")
tx 4 the suggestion, tried it :
i logged out, cleared the cache, logged in again and still have the same error.
the error log continues to tell me :
PHP Notice: Undefined variable: partialpasword in /mydomain/public\_html/mautic/app/config/local.php on line 106
but in this file the password is correct and I do not find this partialpassword in this file
any idea
---
### Author:  [@escopecz](https://forum.mautic.org/u/escopecz)
#### Post date: [December 17, 2015, 11:50am UTC](https://forum.mautic.org/t/the-site-is-currently-offline-due-to-an-error/2996/6 "2015-12-17T11:50:20Z")
There must be something off in your local.php. Hard to say what if I cannot see it, but it doesn’t have to be always the line PHP is pointing to. It can be somewhere before that line.
---
### Author:  [@xofnot](https://forum.mautic.org/u/xofnot)
#### Post date: [December 17, 2015, 2:36pm UTC](https://forum.mautic.org/t/the-site-is-currently-offline-due-to-an-error/2996/7 "2015-12-17T14:36:18Z")
tx, you gave me the direction to solve it. I cleared all parameters within the monitored email general array and the site is back live!
really appreciate your help.
monitored\_email’ =\> array(
“general” =\> array(
“address” =\> “”,
“host” =\> “”,
“port” =\> “993”,
“encryption” =\> “/ssl”,
“user” =\> “”,
“password” =\> “”
---
### Author:  [@silavapi](https://forum.mautic.org/u/silavapi)
#### Post date: [February 2, 2020, 10:56pm UTC](https://forum.mautic.org/t/the-site-is-currently-offline-due-to-an-error/2996/8 "2020-02-02T22:56:32Z")