# The tasks in campaigns are pending **URL:** \ **Category:** Product Support\ **Created:** [July 29, 2020, 2:15pm UTC](https://forum.mautic.org/t/the-tasks-in-campaigns-are-pending/15440 "2020-07-29T14:15:42Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![john67](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/john67/32/636_2.png) [@john67](https://forum.mautic.org/u/john67)\ **Post date:** [July 29, 2020, 2:15pm UTC](https://forum.mautic.org/t/the-tasks-in-campaigns-are-pending/15440/1 "2020-07-29T14:15:42Z")
**Your software** Linux ubuntu My Mautic version is: 2.15.3 My PHP version is: 7.2.24 **Your problem** Hello guys. I’m a newbie and I installed Mautic recently and I can’t figure out how get my campaign working. 1- I create a segment 2- I create a campaign with that segment and I set next step as send email 3- Then I create a contact (for testing) and add to the segment but it doesn’t send the emails, when I visit the campaign, go to task tap, I see the sending email is pending ![pending](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/6/66a40b86eb7066855c7236b1665af5329a575410.png) I have read every article on cron job available on the internet still no idea what I am doing wrong. here are my cron job. Please help me if you can. thanks. 15 \* \* \* \* root php /var/www/html/app/console mautic:webhooks:process 10 \* \* \* \* root php /var/www/html/app/console mautic:leadlists:update 10 \* \* \* \* root php /var/www/html/app/console mautic:campaigns:update 10 \* \* \* \* root php /var/www/html/app/console mautic:campaigns:trigger - - - - - root php /var/www/html/app/console mautic:email:process - - - - - php /var/www/html/console mautic:emails:send - - - - - php /var/www/html/app/console mautic:messages:send ---
**Author:** ![OmerGafny](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/omergafny/32/1759_2.png) [@OmerGafny](https://forum.mautic.org/u/OmerGafny)\ **Post date:** [July 29, 2020, 2:26pm UTC](https://forum.mautic.org/t/the-tasks-in-campaigns-are-pending/15440/2 "2020-07-29T14:26:23Z")
Have you connected an email service? ---
**Author:** ![john67](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/john67/32/636_2.png) [@john67](https://forum.mautic.org/u/john67)\ **Post date:** [July 29, 2020, 2:58pm UTC](https://forum.mautic.org/t/the-tasks-in-campaigns-are-pending/15440/3 "2020-07-29T14:58:33Z")
yes, I use sendgrid API - I can send segmented emails (manually). but nothing works automatically/ ---
**Author:** ![OmerGafny](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/omergafny/32/1759_2.png) [@OmerGafny](https://forum.mautic.org/u/OmerGafny)\ **Post date:** [July 29, 2020, 3:24pm UTC](https://forum.mautic.org/t/the-tasks-in-campaigns-are-pending/15440/4 "2020-07-29T15:24:37Z")
Ok, i can also see that your crons all run at the same time, it might cause them to overlap. try to stagger them and see if it helps: 0,15,30,45\* \* \* \* \<— mautic:segments:update 5,20,35,50\* \* \* \* \<— mautic:campaigns:update 10,25,40,55\* \* \* \* \<— mautic:campaigns:trigger or even chain them: php /var/www/html/app/console mautic:leadlists:update && php /var/www/html/app/console mautic:campaigns:update && php /var/www/html/app/console mautic:campaigns:trigger ---
**Author:** ![john67](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/john67/32/636_2.png) [@john67](https://forum.mautic.org/u/john67)\ **Post date:** [July 29, 2020, 5:13pm UTC](https://forum.mautic.org/t/the-tasks-in-campaigns-are-pending/15440/5 "2020-07-29T17:13:46Z")
thank you so much! should be like 0,15,30,45 \* \* \* \* php /var/www/html/app/console mautic:leadlists:update && php /var/www/html/app/console mautic:campaigns:update && php /var/www/html/app/console mautic:campaigns:trigger or: 0,15,30,45 \* \* \* \* php /var/www/html/app/console mautic:leadlists:update && php /var/www/html/app/console mautic:campaigns:update && php /var/www/html/app/console mautic:campaigns:trigger or - - - - - php /var/www/html/app/console mautic:leadlists:update && php /var/www/html/app/console mautic:campaigns:update && php /var/www/html/app/console mautic:campaigns:trigger ---
**Author:** ![OmerGafny](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/omergafny/32/1759_2.png) [@OmerGafny](https://forum.mautic.org/u/OmerGafny)\ **Post date:** [July 29, 2020, 5:21pm UTC](https://forum.mautic.org/t/the-tasks-in-campaigns-are-pending/15440/6 "2020-07-29T17:21:18Z")
If you chain them, it can be like this: \*/5 \* \* \* \* php /var/www/html/app/console mautic:leadlists:update && php /var/www/html/app/console mautic:campaigns:update && php /var/www/html/app/console mautic:campaigns:trigger ---
**Author:** ![john67](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/john67/32/636_2.png) [@john67](https://forum.mautic.org/u/john67)\ **Post date:** [July 29, 2020, 7:09pm UTC](https://forum.mautic.org/t/the-tasks-in-campaigns-are-pending/15440/7 "2020-07-29T19:09:37Z")
![nw](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/a/a73482d4fc33fd01e0653d4016e0791ac8c174d2.png) ![root](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/8/8ec6bbc1d8fe56be7971049ad54f3865e3c29236.png) still not working, I don’t know why 😞 I even created a new campaign ---
**Author:** ![OmerGafny](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/omergafny/32/1759_2.png) [@OmerGafny](https://forum.mautic.org/u/OmerGafny)\ **Post date:** [July 30, 2020, 7:39am UTC](https://forum.mautic.org/t/the-tasks-in-campaigns-are-pending/15440/8 "2020-07-30T07:39:35Z")
Is there anything in the error log? did you try to run the crons manually? ---
**Author:** ![john67](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/john67/32/636_2.png) [@john67](https://forum.mautic.org/u/john67)\ **Post date:** [July 30, 2020, 12:15pm UTC](https://forum.mautic.org/t/the-tasks-in-campaigns-are-pending/15440/9 "2020-07-30T12:15:26Z")
yes it works manually - just trying to find out a way to get work with cron job ---
**Author:** ![john67](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/john67/32/636_2.png) [@john67](https://forum.mautic.org/u/john67)\ **Post date:** [July 30, 2020, 12:23pm UTC](https://forum.mautic.org/t/the-tasks-in-campaigns-are-pending/15440/10 "2020-07-30T12:23:03Z")
![err](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/d/d968f40a9bbd67edb1f60b6c6bb479ee3f819ec3.png) I get an enteral mail like this ---
**Author:** ![john67](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/john67/32/636_2.png) [@john67](https://forum.mautic.org/u/john67)\ **Post date:** [July 30, 2020, 1:23pm UTC](https://forum.mautic.org/t/the-tasks-in-campaigns-are-pending/15440/11 "2020-07-30T13:23:43Z")
> [@OmerGafny](#): > > php /var/www/html/app/console mautic:leadlists:update && php /var/www/html/app/console mautic:campaigns:update && php /var/www/html/app/console mautic:campaigns:trigger finally I found the solution! I had to add –env=prod to each command ---
**Author:** ![evanr](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/evanr/32/1095_2.png) [@evanr](https://forum.mautic.org/u/evanr)\ **Post date:** [May 9, 2021, 12:49am UTC](https://forum.mautic.org/t/the-tasks-in-campaigns-are-pending/15440/12 "2021-05-09T00:49:41Z")
Hey there - I’m having the same issue. Could you show me how you set up your Cron jobs with [quote=“john67, post:11, topic:15440”] –env=prod [/quote] appended to each command? That would be super helpful! **For reference, my Cron’s are setup now as:** 0,15,30,45 \* \* \* \* su daemon -s /bin/sh -c “/opt/bitnami/php/bin/php -q /opt/bitnami/apps/mautic/htdocs/bin/console mautic:segments:update” #mautic-segments-cron –env=prod \*/3 \* \* \* \* su daemon -s /bin/sh -c “/opt/bitnami/php/bin/php -q /opt/bitnami/apps/mautic/htdocs/bin/console mautic:campaigns:rebuild” #mautic-campaings-rebuild-cron –env=prod 10,25,40,55 \* \* \* \* su daemon -s /bin/sh -c “/opt/bitnami/php/bin/php -q /opt/bitnami/apps/mautic/htdocs/bin/console mautic:campaigns:trigger” #mautic-campaigns-trigger-cron –env=prod \*/1 \* \* \* \* su daemon -s /bin/sh -c “/opt/bitnami/php/bin/php -q /opt/bitnami/apps/mautic/htdocs/bin/console mautic:emails:send” #mautic-email-send-cron –env=prod \*/10 \* \* \* \* su daemon -s /bin/sh -c “/opt/bitnami/php/bin/php -q /opt/bitnami/apps/mautic/htdocs/bin/console mautic:webhooks:process” #mautic-webhooks-cron –env=prod \*/15 \* \* \* \* su daemon -s /bin/sh -c "/opt/bitnami/php/bin/php -q /opt/bitnami/apps/mautic/htdocs/bin/console mautic:social:monitoring” #mautic-social-mon-cron –env=prod \*/1 \* \* \* \* su daemon -s /bin/sh -c "/opt/bitnami/php/bin/php -q /opt/bitnami/apps/mautic/htdocs/bin/console mautic:broadcasts:send --channel=sms –env=prod 5,20,35,50 \* \* \* \* su daemon -s /bin/sh -c “/opt/bitnami/php/bin/php -q /opt/bitnami/apps/mautic/htdocs/bin/console mautic:campaigns:update” –env=prod