# Theme error message

**URL:** https://forum.mautic.org/t/theme-error-message/21726
**Category:** Product Support
**Created:** [November 22, 2021, 8:10pm UTC](https://forum.mautic.org/t/theme-error-message/21726 "2021-11-22T20:10:10Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![techbill](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/techbill/32/8325_2.png) [@techbill](https://forum.mautic.org/u/techbill)
#### Post date: [November 22, 2021, 8:10pm UTC](https://forum.mautic.org/t/theme-error-message/21726/1 "2021-11-22T20:10:10Z")

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**Your software**  
My Mautic version is: 4.01  
My PHP version is: 7.4  
My Database type and version is: MySQL 8+

**Your problem**  
My problem is: Theme upload giving an missing file error when those file does exist.

These errors are showing in the log: Nothing is recorded in log

Steps I have tried to fix the problem: Duplicate file and recompressed … still same error … Images attached to thread tell it all

Error appear on browser when trying to upload theme compressed file

 ![Screen Shot 2021-11-22 at 2.05.17 PM](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/8/8bb7da430cc238561f3f18045b4a658c81e95be8.jpeg)

Theme file and folder structure

 ![Screen Shot 2021-11-22 at 2.05.10 PM](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/d/d78fed9532bcd1dc2fba106b109c30831f6b8e88.jpeg)

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### Author: ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)
#### Post date: [November 23, 2021, 5:56am UTC](https://forum.mautic.org/t/theme-error-message/21726/2 "2021-11-23T05:56:04Z")

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Hi,  
Make sure you zipped your file right. Don’t zip the folder, but INSIDE the folder.

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### Author: ![techbill](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/techbill/32/8325_2.png) [@techbill](https://forum.mautic.org/u/techbill)
#### Post date: [November 23, 2021, 9:40pm UTC](https://forum.mautic.org/t/theme-error-message/21726/3 "2021-11-23T21:40:02Z")

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Ah that where I may have made a mistake … thank you … I will try again !

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<div class="post-metadata">

### Author: ![techbill](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/techbill/32/8325_2.png) [@techbill](https://forum.mautic.org/u/techbill)
#### Post date: [November 23, 2021, 9:49pm UTC](https://forum.mautic.org/t/theme-error-message/21726/4 "2021-11-23T21:49:02Z")

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That fixes it … Thank you @joeyk