# Theme images in email builder not shown

**URL:** <https://forum.mautic.org/t/theme-images-in-email-builder-not-shown/9562>\
**Category:** Product Support\
**Created:** [September 26, 2017, 11:34am UTC](https://forum.mautic.org/t/theme-images-in-email-builder-not-shown/9562 "2017-09-26T11:34:51Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![giedrius.mautic](https://avatars.discourse-cdn.com/v4/letter/g/c0e974/32.png) [@giedrius.mautic](https://forum.mautic.org/u/giedrius.mautic)\
**Post date:** [September 26, 2017, 11:34am UTC](https://forum.mautic.org/t/theme-images-in-email-builder-not-shown/9562/1 "2017-09-26T11:34:51Z")

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Hello,  
  
I have an issue with the email builder. When I go to Channels \> Emails \> select theme \> Builder, images from the template are not shown. I had an issue before where the themes would be shown blank in Channels \> Emails because I didn’t install mod\_rewrite. What can be wrong?  
  
 ![](http://www.part.lt/img/8fea2d45b07515e9e4e085ee1721f7d2908.PNG)

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**Author:** ![giedrius.mautic](https://avatars.discourse-cdn.com/v4/letter/g/c0e974/32.png) [@giedrius.mautic](https://forum.mautic.org/u/giedrius.mautic)\
**Post date:** [September 26, 2017, 11:34am UTC](https://forum.mautic.org/t/theme-images-in-email-builder-not-shown/9562/2 "2017-09-26T11:34:51Z")

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Hello,  
I have an issue with the email builder. When I go to Channels \> Emails \> select theme \> Builder, images from the template are not shown. I had an issue before where the themes would be shown blank in Channels \> Emails because I didn’t install mod\_rewrite. What can be wrong?  
 ![](http://www.part.lt/img/8fea2d45b07515e9e4e085ee1721f7d2908.PNG)

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**Author:** ![sergio-bolinches](https://avatars.discourse-cdn.com/v4/letter/s/958977/32.png) [@sergio-bolinches](https://forum.mautic.org/u/sergio-bolinches)\
**Post date:** [October 3, 2017, 7:32am UTC](https://forum.mautic.org/t/theme-images-in-email-builder-not-shown/9562/3 "2017-10-03T07:32:43Z")

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@giedrius.mautic Try to use the web inspector over the images. Maybe it was a problem with the configuration of your Mautic URL or with your media files URL.