# Themes images and thumbnails not found **URL:** \ **Category:** Product Support\ **Created:** [August 11, 2017, 1:59pm UTC](https://forum.mautic.org/t/themes-images-and-thumbnails-not-found/9223 "2017-08-11T13:59:09Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![Arnoldas](https://avatars.discourse-cdn.com/v4/letter/a/5e9695/32.png) [@Arnoldas](https://forum.mautic.org/u/Arnoldas)\ **Post date:** [August 11, 2017, 1:59pm UTC](https://forum.mautic.org/t/themes-images-and-thumbnails-not-found/9223/1 "2017-08-11T13:59:09Z")
Hi, mautic send emails but hey have no theme images, I found a the same threat [here](https://www.mautic.org/community/index.php/5113-themes-images-and-thumbnails-not-found/0) but we are running nginx ---
**Author:** ![Arnoldas](https://avatars.discourse-cdn.com/v4/letter/a/5e9695/32.png) [@Arnoldas](https://forum.mautic.org/u/Arnoldas)\ **Post date:** [August 11, 2017, 1:59pm UTC](https://forum.mautic.org/t/themes-images-and-thumbnails-not-found/9223/2 "2017-08-11T13:59:09Z")
Hi, mautic send emails but hey have no theme images, I found a the same threat [here](https://www.mautic.org/community/index.php/5113-themes-images-and-thumbnails-not-found/0) but we are running nginx ---
**Author:** ![chris0928](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/chris0928/32/118_2.png) [@chris0928](https://forum.mautic.org/u/chris0928)\ **Post date:** [August 11, 2017, 9:51pm UTC](https://forum.mautic.org/t/themes-images-and-thumbnails-not-found/9223/3 "2017-08-11T21:51:53Z")
Hi @Arnoldas, do images appear in Mautic when you edit using the builder or preview the email? ---
**Author:** ![Arnoldas](https://avatars.discourse-cdn.com/v4/letter/a/5e9695/32.png) [@Arnoldas](https://forum.mautic.org/u/Arnoldas)\ **Post date:** [August 14, 2017, 6:10am UTC](https://forum.mautic.org/t/themes-images-and-thumbnails-not-found/9223/4 "2017-08-14T06:10:47Z")
Hi @chris0928 they do not appear nether in the builder preview nether in the email, when I try to ope the image link in the email I get the 404 Mautibot error ---
**Author:** ![chris0928](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/chris0928/32/118_2.png) [@chris0928](https://forum.mautic.org/u/chris0928)\ **Post date:** [August 14, 2017, 4:05pm UTC](https://forum.mautic.org/t/themes-images-and-thumbnails-not-found/9223/5 "2017-08-14T16:05:27Z")
If you’re using images that are included in a theme file, your image paths might be broken - probably worth checking your Mautic base URL as described [here](https://www.robertwent.com/blog/fixing-broken-email-template-images-when-running-mautic-in-a-folder/). ---
**Author:** ![cbaxtell](https://avatars.discourse-cdn.com/v4/letter/c/94ad74/32.png) [@cbaxtell](https://forum.mautic.org/u/cbaxtell)\ **Post date:** [August 18, 2017, 3:49pm UTC](https://forum.mautic.org/t/themes-images-and-thumbnails-not-found/9223/6 "2017-08-18T15:49:47Z")
I’m experiencing the same issue with Theme images not being displayed within campaign builder. Within campaign builder clicking on the “preview email” button and looking at the resulting source code I see the following URL path for the images: ```auto https://yourdomainherecom/index.php/themes/skyline/img/log.gif ``` Editing the URL to remove the “index.php/” text and refreshing the page in the web inspector results in the image being successfully displayed. I’ve checked the Configuration -\> System Settings -\> General settings -\> Site URL value and it is correctly set to: ```auto https://yourdomainherecom ``` So, now I’ve got to figure out what’s causing the extra “index.php/” text to be added to the URL. Most likely a bug in my OpenBSD httpd config file. Just have to figure out the right syntax. 🙂 ---
**Author:** ![Arnoldas](https://avatars.discourse-cdn.com/v4/letter/a/5e9695/32.png) [@Arnoldas](https://forum.mautic.org/u/Arnoldas)\ **Post date:** [August 21, 2017, 5:26am UTC](https://forum.mautic.org/t/themes-images-and-thumbnails-not-found/9223/7 "2017-08-21T05:26:11Z")
@cbaxtell you are the man, exact same issue here, now i know what to look for, I will update if I find anything ---
**Author:** ![Arnoldas](https://avatars.discourse-cdn.com/v4/letter/a/5e9695/32.png) [@Arnoldas](https://forum.mautic.org/u/Arnoldas)\ **Post date:** [August 22, 2017, 8:38am UTC](https://forum.mautic.org/t/themes-images-and-thumbnails-not-found/9223/8 "2017-08-22T08:38:59Z")
just setting the Configuration -\> System Settings -\> General settings -\> Site URL to [https://yourdomainherecom](https://yourdomainherecom) whitout index.php helped us ---
**Author:** ![cbaxtell](https://avatars.discourse-cdn.com/v4/letter/c/94ad74/32.png) [@cbaxtell](https://forum.mautic.org/u/cbaxtell)\ **Post date:** [August 22, 2017, 5:20pm UTC](https://forum.mautic.org/t/themes-images-and-thumbnails-not-found/9223/9 "2017-08-22T17:20:56Z")
@Arnoldas glad to hear your’s was a simple fix. 🙂 As I mentioned with our config the Configuration -\> System Settings -\> General Settings -\> Site URL is already set to [https://yourdomainherecom](https://yourdomainherecom) and it’s still not working correctly. My guess is since we’re using OpenBSD’s httpd daemon instead of Apache it’s adding an extra wrinkle into our troubleshooting efforts since it has a different syntax for redirects.