# Time out on creating lists

**URL:** <https://forum.mautic.org/t/time-out-on-creating-lists/1749>\
**Category:** General Discussion\
**Created:** [April 15, 2015, 10:26am UTC](https://forum.mautic.org/t/time-out-on-creating-lists/1749 "2015-04-15T10:26:53Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![Beloa](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/beloa/32/1397_2.png) [@Beloa](https://forum.mautic.org/u/Beloa)\
**Post date:** [April 15, 2015, 10:26am UTC](https://forum.mautic.org/t/time-out-on-creating-lists/1749/1 "2015-04-15T10:26:53Z")

</div>

Hi,  
  
  
  
We’ve got the following error on choosing a list while sending a campaign:  
  
  
  
PHP Fatal error: Maximum execution time of 30 seconds exceeded in /home/_ **/mautic/vendor/doctrine/orm/lib/Doctrine/ORM/UnitOfWork.php on line 544, referer: http://** _/s/leads/lists/new  
  
  
  
Seems to be an issue with a fcgid process  
  
  
  
So I changed "IPCCommTimeout 31 " to “IPCCommTimeout 600” in /etc/apache2/mods-available/fcgid.conf  
  
Then I tried to change “max\_execution\_time” in “php.ini”  
  
Still no luck ![:-(]( ":-(")  
  
  
  
Everything’s ok up to 600 contacts.  
  
And it goes wrong for more (actually we tried to send a campaign to 6000 contacts).  
  
  
  
Any ideas?  
  
Thanks

---

<div class="post-metadata">

**Author:** ![Beloa](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/beloa/32/1397_2.png) [@Beloa](https://forum.mautic.org/u/Beloa)\
**Post date:** [April 15, 2015, 10:26am UTC](https://forum.mautic.org/t/time-out-on-creating-lists/1749/2 "2015-04-15T10:26:53Z")

</div>

Hi,

We’ve got the following error on choosing a list while sending a campaign:

PHP Fatal error: Maximum execution time of 30 seconds exceeded in /home/_ **/mautic/vendor/doctrine/orm/lib/Doctrine/ORM/UnitOfWork.php on line 544, referer: http://** _/s/leads/lists/new

Seems to be an issue with a fcgid process

So I changed "IPCCommTimeout 31 " to “IPCCommTimeout 600” in /etc/apache2/mods-available/fcgid.conf  
Then I tried to change “max\_execution\_time” in “php.ini”  
Still no luck ☹

Everything’s ok up to 600 contacts.  
And it goes wrong for more (actually we tried to send a campaign to 6000 contacts).

Any ideas?  
Thanks

---

<div class="post-metadata">

**Author:** ![chad.windnagle](https://avatars.discourse-cdn.com/v4/letter/c/7feea3/32.png) [@chad.windnagle](https://forum.mautic.org/u/chad.windnagle)\
**Post date:** [April 16, 2015, 3:39pm UTC](https://forum.mautic.org/t/time-out-on-creating-lists/1749/3 "2015-04-16T15:39:15Z")

</div>

Hi Beloa

So I’ve been doing some bigger lists of data to test (actually have sample data of about 40,000 records).

There’s definitely some timeouts with big lists because of how the data gets saved to the list - there’s events that are processed per event. There’s some discussion about how to process this list better and optimize things so it can handle a ton more records without timing out.

I don’t have a specific solution for you yet, but it is on the radar and coming soon!

---

<div class="post-metadata">

**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\
**Post date:** [February 2, 2020, 11:00pm UTC](https://forum.mautic.org/t/time-out-on-creating-lists/1749/4 "2020-02-02T23:00:22Z")

</div>