# Timeout issue with mail sending
**URL:** https://forum.mautic.org/t/timeout-issue-with-mail-sending/1596
**Category:** Product Support
**Created:** [March 1, 2015, 6:46am UTC](https://forum.mautic.org/t/timeout-issue-with-mail-sending/1596 "2015-03-01T06:46:42Z")
**Posts on this page:** 7
**Page:** 1
### Author:  [@pbwebdev](https://forum.mautic.org/u/pbwebdev)
#### Post date: [March 1, 2015, 6:46am UTC](https://forum.mautic.org/t/timeout-issue-with-mail-sending/1596/1 "2015-03-01T06:46:42Z")
Is anyone else having this issue?
Connection could not be established with host [smtp.mandrillapp.com](http://smtp.mandrillapp.com) [Connection timed out #110] Log data: ++ Starting MauticCoreBundleSwiftmailerTransportMandrillTransport !! Connection could not be established with host [smtp.mandrillapp.com](http://smtp.mandrillapp.com) [Connection timed out #110]
++ Starting MauticCoreBundleSwiftmailerTransportMandrillTransport !! Connection could not be established with host [smtp.mandrillapp.com](http://smtp.mandrillapp.com) [Connection timed out #110]
This is the error message when testing the connection to Mandrill but same issue with Amazon SES or any SMTP service.
I’m running a self hosted solution.
Issue doesn’t happen on localhost or on Mautic Hosted solutions.
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### Author:  [@pbwebdev](https://forum.mautic.org/u/pbwebdev)
#### Post date: [March 1, 2015, 6:46am UTC](https://forum.mautic.org/t/timeout-issue-with-mail-sending/1596/2 "2015-03-01T06:46:42Z")
Is anyone else having this issue?
Connection could not be established with host [smtp.mandrillapp.com](http://smtp.mandrillapp.com) [Connection timed out #110] Log data: ++ Starting MauticCoreBundleSwiftmailerTransportMandrillTransport !! Connection could not be established with host [smtp.mandrillapp.com](http://smtp.mandrillapp.com) [Connection timed out #110]
++ Starting MauticCoreBundleSwiftmailerTransportMandrillTransport !! Connection could not be established with host [smtp.mandrillapp.com](http://smtp.mandrillapp.com) [Connection timed out #110]
This is the error message when testing the connection to Mandrill but same issue with Amazon SES or any SMTP service.
I’m running a self hosted solution.
Issue doesn’t happen on localhost or on Mautic Hosted solutions.
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### Author:  [@gmillard](https://forum.mautic.org/u/gmillard)
#### Post date: [March 1, 2015, 7:39am UTC](https://forum.mautic.org/t/timeout-issue-with-mail-sending/1596/3 "2015-03-01T07:39:07Z")
I had that problem on my vps and it was because I had to configure iptables to allow outgoing port 587.
If you ssh then try
telnet [smtp.mandrillapp.com](http://smtp.mandrillapp.com) 587
Does it timeout as well?
Thanks!
Alan
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### Author:  [@pbwebdev](https://forum.mautic.org/u/pbwebdev)
#### Post date: [March 1, 2015, 12:31pm UTC](https://forum.mautic.org/t/timeout-issue-with-mail-sending/1596/4 "2015-03-01T12:31:24Z")
Will check it in the morning when I get to a machine with my keys on it.
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### Author:  [@pbwebdev](https://forum.mautic.org/u/pbwebdev)
#### Post date: [March 1, 2015, 12:39pm UTC](https://forum.mautic.org/t/timeout-issue-with-mail-sending/1596/5 "2015-03-01T12:39:50Z")
Managed to get in and yep you were right. Owe you a hug. You guys should implement a +hug system
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### Author:  [@gmillard](https://forum.mautic.org/u/gmillard)
#### Post date: [March 1, 2015, 5:35pm UTC](https://forum.mautic.org/t/timeout-issue-with-mail-sending/1596/6 "2015-03-01T17:35:45Z")
Haha. Glad that was it!
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### Author:  [@silavapi](https://forum.mautic.org/u/silavapi)
#### Post date: [February 2, 2020, 11:00pm UTC](https://forum.mautic.org/t/timeout-issue-with-mail-sending/1596/7 "2020-02-02T23:00:44Z")