# Trackable links for Apple Mail?

**URL:** <https://forum.mautic.org/t/trackable-links-for-apple-mail/36910>\
**Category:** Mautic 5 Install/Upgrade Support\
**Created:** [November 15, 2025, 12:11am UTC](https://forum.mautic.org/t/trackable-links-for-apple-mail/36910 "2025-11-15T00:11:12Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![jodywhitesides](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/jodywhitesides/32/12645_2.png) [@jodywhitesides](https://forum.mautic.org/u/jodywhitesides)\
**Post date:** [November 15, 2025, 12:11am UTC](https://forum.mautic.org/t/trackable-links-for-apple-mail/36910/1 "2025-11-15T00:11:12Z")

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**Your software**  
My Mautic version is: 5.2.7  
My PHP version is: 8.3  
My Database type and version is: mariadb operator

**Your problem**  
My problem is: The links in my emails that are sent to apple mail users are getting turned into x-webdoc and then fail.

These errors are showing in the log: there is no error.

I am curious if this is the correct solution: “replacing something like this: href=“{contactfield=current\_release\_url}”

with this: href=“{trackable={contactfield=current\_release\_url}}” data-mautic-trackable=“true”

Will that fix the issue of mail switching out a trackable link and making it a useless x-webdoc in apple mail?

thank you,

Jody

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**Author:** ![jodywhitesides](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/jodywhitesides/32/12645_2.png) [@jodywhitesides](https://forum.mautic.org/u/jodywhitesides)\
**Post date:** [November 17, 2025, 8:35pm UTC](https://forum.mautic.org/t/trackable-links-for-apple-mail/36910/2 "2025-11-17T20:35:28Z")

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I have solved the issue. Mautic was not properly putting the site\_url in it’s local.php file.

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**Author:** ![system](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/1X/43c63600fe51440378769136903f1fa2a9a34102.png) [@system](https://forum.mautic.org/u/system)\
**Post date:** [November 19, 2025, 8:36am UTC](https://forum.mautic.org/t/trackable-links-for-apple-mail/36910/3 "2025-11-19T08:36:07Z")

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