# Tracking Anonymous Users but not Merging with Contacts **URL:** \ **Category:** Product Support\ **Created:** [July 13, 2021, 6:33am UTC](https://forum.mautic.org/t/tracking-anonymous-users-but-not-merging-with-contacts/20144 "2021-07-13T06:33:30Z")\ **Posts on this page:** 1\ **Showing post:** 4
**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\ **Post date:** [July 13, 2021, 11:37am UTC](https://forum.mautic.org/t/tracking-anonymous-users-but-not-merging-with-contacts/20144/4 "2021-07-13T11:37:47Z")
My experience is, that cross domain tracking only works if you have the proper CNAME settings. > [@Webflow site with Mautic on different domain?](https://forum.mautic.org/t/webflow-site-with-mautic-on-different-domain/18333/4): > > Can I ask to clarification on this—in the example are you using [mautic.domain1.com](http://mautic.domain1.com) and [trackingdomain1.domain1.com](http://trackingdomain1.domain1.com) interchangeably? Or are you suggesting to somehow create a second subdomain on domain1 to dedicate as a tracking domain? My understanding is that, in addition to the standard setup, if I want to use the primary mautic instance to track a secondary domain, I should go into DNS on domain1 and create a CNAME that points from the [mautic.domain1.com](http://mautic.domain1.com) subdomain to [domain2.com](http://domain2.com). Is that co… --- _[View the full topic](https://forum.mautic.org/t/tracking-anonymous-users-but-not-merging-with-contacts/20144)._