# Tracking code does not create leads
**URL:** https://forum.mautic.org/t/tracking-code-does-not-create-leads/3403
**Category:** Product Support
**Created:** [February 6, 2016, 10:50am UTC](https://forum.mautic.org/t/tracking-code-does-not-create-leads/3403 "2016-02-06T10:50:56Z")
**Posts on this page:** 6
**Page:** 1
### Author:  [@xpaz](https://forum.mautic.org/u/xpaz)
#### Post date: [February 6, 2016, 10:50am UTC](https://forum.mautic.org/t/tracking-code-does-not-create-leads/3403/1 "2016-02-06T10:50:56Z")
Hi! I am new to Mautic, so it is possibly a silly question, but I cannot get it to create a lead from the tracking code.
I understand from the docs that a URL such as this:
[http://www.logorapid.com/m/mtracking.gif?email=test@logorapid.com](http://www.logorapid.com/m/mtracking.gif?email=test@logorapid.com)
should create a new lead with the email. But it does not happen, it only creates an anonymous lead.
This is an example I think should work, the real code I have put in the website is like this:
[http://www.logorapid.com/m/mtracking.gif?d=YTozOntzOjg6InBhZ2VfdXJsIjtzOjQ5OiJodHRwOi8vd3d3LmxvZ29yYXBpZC5jb20vZGVzY2FyZ2FfZWJvb2tfbG9nb3JhcGlkIjtzOjEwOiJwYWdlX3RpdGxlIjtzOjM3OiJOdWVzdHJvIGxpYnJvIGRlIGxvZ290aXBvczogTG9nb1JhcGlkIjtzOjU6ImVtYWlsIjtzOjE4OiJ0ZXN0QGxvZ29yYXBpZC5jb20iO30%3D](http://www.logorapid.com/m/mtracking.gif?d=YTozOntzOjg6InBhZ2VfdXJsIjtzOjQ5OiJodHRwOi8vd3d3LmxvZ29yYXBpZC5jb20vZGVzY2FyZ2FfZWJvb2tfbG9nb3JhcGlkIjtzOjEwOiJwYWdlX3RpdGxlIjtzOjM3OiJOdWVzdHJvIGxpYnJvIGRlIGxvZ290aXBvczogTG9nb1JhcGlkIjtzOjU6ImVtYWlsIjtzOjE4OiJ0ZXN0QGxvZ29yYXBpZC5jb20iO30%3D)
The data in parameter “d” is this:
urlencode(base64\_encode(serialize(array (
‘page\_url’ =\> ‘[http://www.logorapid.com/descarga\_ebook\_logorapid](http://www.logorapid.com/descarga_ebook_logorapid)’,
‘page\_title’ =\> ‘Nuestro libro de logotipos: LogoRapid’,
‘email’ =\> ‘test@logorapid.com’
))));
What am I doing wrong?
---
### Author:  [@xpaz](https://forum.mautic.org/u/xpaz)
#### Post date: [February 6, 2016, 10:50am UTC](https://forum.mautic.org/t/tracking-code-does-not-create-leads/3403/2 "2016-02-06T10:50:56Z")
Hi! I am new to Mautic, so it is possibly a silly question, but I cannot get it to create a lead from the tracking code.
I understand from the docs that a URL such as this:
[http://www.logorapid.com/m/mtracking.gif?email=test@logorapid.com](http://www.logorapid.com/m/mtracking.gif?email=test@logorapid.com)
should create a new lead with the email. But it does not happen, it only creates an anonymous lead.
This is an example I think should work, the real code I have put in the website is like this:
[http://www.logorapid.com/m/mtracking.gif?d=YTozOntzOjg6InBhZ2VfdXJsIjtzOjQ5OiJodHRwOi8vd3d3LmxvZ29yYXBpZC5jb20vZGVzY2FyZ2FfZWJvb2tfbG9nb3JhcGlkIjtzOjEwOiJwYWdlX3RpdGxlIjtzOjM3OiJOdWVzdHJvIGxpYnJvIGRlIGxvZ290aXBvczogTG9nb1JhcGlkIjtzOjU6ImVtYWlsIjtzOjE4OiJ0ZXN0QGxvZ29yYXBpZC5jb20iO30%3D](http://www.logorapid.com/m/mtracking.gif?d=YTozOntzOjg6InBhZ2VfdXJsIjtzOjQ5OiJodHRwOi8vd3d3LmxvZ29yYXBpZC5jb20vZGVzY2FyZ2FfZWJvb2tfbG9nb3JhcGlkIjtzOjEwOiJwYWdlX3RpdGxlIjtzOjM3OiJOdWVzdHJvIGxpYnJvIGRlIGxvZ290aXBvczogTG9nb1JhcGlkIjtzOjU6ImVtYWlsIjtzOjE4OiJ0ZXN0QGxvZ29yYXBpZC5jb20iO30%3D)
The data in parameter “d” is this:
urlencode(base64\_encode(serialize(array (
‘page\_url’ =\> ‘[http://www.logorapid.com/descarga\_ebook\_logorapid](http://www.logorapid.com/descarga_ebook_logorapid)’,
‘page\_title’ =\> ‘Nuestro libro de logotipos: LogoRapid’,
‘email’ =\> ‘test@logorapid.com’
))));
What am I doing wrong?
---
### Author:  [@escopecz](https://forum.mautic.org/u/escopecz)
#### Post date: [February 8, 2016, 12:23pm UTC](https://forum.mautic.org/t/tracking-code-does-not-create-leads/3403/3 "2016-02-08T12:23:12Z")
Is the email field publicly editable?
---
### Author:  [@xpaz](https://forum.mautic.org/u/xpaz)
#### Post date: [February 8, 2016, 1:19pm UTC](https://forum.mautic.org/t/tracking-code-does-not-create-leads/3403/4 "2016-02-08T13:19:30Z")
Not in the same page, I collect it from a form in the previous page. I only send the email as a parameter to the tracking pixel.
---
### Author:  [@escopecz](https://forum.mautic.org/u/escopecz)
#### Post date: [February 8, 2016, 2:27pm UTC](https://forum.mautic.org/t/tracking-code-does-not-create-leads/3403/5 "2016-02-08T14:27:19Z")
I mean in Mautic. If you check the docs you are referring to, there is a note that if you want to send information to a lead fields from tracking pixel URL, you have to mark those lead fields as publicly editable.
---
### Author:  [@xpaz](https://forum.mautic.org/u/xpaz)
#### Post date: [February 8, 2016, 4:10pm UTC](https://forum.mautic.org/t/tracking-code-does-not-create-leads/3403/6 "2016-02-08T16:10:37Z")
Thaks, that was it! I knew it had to be something easy, it has worked immediately.