# Tracking contacts behaviour within different campaigns

**URL:** <https://forum.mautic.org/t/tracking-contacts-behaviour-within-different-campaigns/18527>\
**Category:** General Discussion\
**Created:** [March 11, 2021, 9:24am UTC](https://forum.mautic.org/t/tracking-contacts-behaviour-within-different-campaigns/18527 "2021-03-11T09:24:43Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Pegasus](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/pegasus/32/511_2.png) [@Pegasus](https://forum.mautic.org/u/Pegasus)\
**Post date:** [March 11, 2021, 9:24am UTC](https://forum.mautic.org/t/tracking-contacts-behaviour-within-different-campaigns/18527/1 "2021-03-11T09:24:43Z")

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Hi everyone,

I was hoping to get advices on how to achieve the following.

**Assumptions**

- Each of our contacts can be included into multiple and different campaigns (based on the segment they belong to).
- Each of these contacts could answer positively to emails originating from campaign A, do not reply at all to emails originating from campaign B or reply negatively to emails originating from campaign C.

**Objective**

- We need to be able to know in which campaigns the contact is involved.
- We need to know the ‘status’ of the contact within each campaign (=we need to know to which campaigns he replied positively/negatively or to which he didn’t reply at all).

**Questions**

- Is there a way to determine whether the content of the reply was positive/negative (some kind of sentiment analysis)?
- Is there a place where the contact’s replies would be listed (history of communication)?
- Is there a way to track the contact behaviour within the different campaigns in which he’s involved? (we have looked at ‘stages’ but those seem to be global, not specific to a campaign-contact combination; tags don not seem appropriate either since we might end up with too many)?

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**Author:** ![andyhough](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/andyhough/32/561_2.png) [@andyhough](https://forum.mautic.org/u/andyhough)\
**Post date:** [March 12, 2021, 9:11pm UTC](https://forum.mautic.org/t/tracking-contacts-behaviour-within-different-campaigns/18527/2 "2021-03-12T21:11:13Z")

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Interesting question! This newby is curious too!