# Tracking Mautic - Sparkpost

**URL:** <https://forum.mautic.org/t/tracking-mautic-sparkpost/5685>\
**Category:** General Discussion\
**Created:** [March 21, 2016, 1:57pm UTC](https://forum.mautic.org/t/tracking-mautic-sparkpost/5685 "2016-03-21T13:57:39Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Carlos\_BR](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/carlos_br/32/1228_2.png) [@Carlos\_BR](https://forum.mautic.org/u/Carlos_BR)\
**Post date:** [March 21, 2016, 1:57pm UTC](https://forum.mautic.org/t/tracking-mautic-sparkpost/5685/1 "2016-03-21T13:57:39Z")

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Gentlemen, good morning.  
  
I am unable to complete the tracking Sparkpost SMTP server on my Mautic … because I have this error in sparkpost screen.  
  
Use my data in Digital Ocean … already created the record CNAME more still have not fuinciona … how to proceed to fix this?  
  
[http://imgur.com/mrUlm37](http://imgur.com/mrUlm37)  
  
[http://imgur.com/vaASmZp](http://imgur.com/vaASmZp)

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<div class="post-metadata">

**Author:** ![fbmautic](https://avatars.discourse-cdn.com/v4/letter/f/c37758/32.png) [@fbmautic](https://forum.mautic.org/u/fbmautic)\
**Post date:** [September 20, 2016, 10:44pm UTC](https://forum.mautic.org/t/tracking-mautic-sparkpost/5685/2 "2016-09-20T22:44:06Z")

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I have the same problem!

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<div class="post-metadata">

**Author:** ![Carlos\_BR](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/carlos_br/32/1228_2.png) [@Carlos\_BR](https://forum.mautic.org/u/Carlos_BR)\
**Post date:** [March 21, 2016, 1:57pm UTC](https://forum.mautic.org/t/tracking-mautic-sparkpost/5685/3 "2016-03-21T13:57:39Z")

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Gentlemen, good morning.  
I am unable to complete the tracking Sparkpost SMTP server on my Mautic … because I have this error in sparkpost screen.  
Use my data in Digital Ocean … already created the record CNAME more still have not fuinciona … how to proceed to fix this?  
[http://imgur.com/mrUlm37](http://imgur.com/mrUlm37)  
[http://imgur.com/vaASmZp](http://imgur.com/vaASmZp)