# Tracking of a user only w/ link tracking?

**URL:** <https://forum.mautic.org/t/tracking-of-a-user-only-w-link-tracking/13837>\
**Category:** General Discussion\
**Created:** [April 9, 2020, 7:28pm UTC](https://forum.mautic.org/t/tracking-of-a-user-only-w-link-tracking/13837 "2020-04-09T19:28:19Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![navids](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/navids/32/441_2.png) [@navids](https://forum.mautic.org/u/navids)\
**Post date:** [April 9, 2020, 7:28pm UTC](https://forum.mautic.org/t/tracking-of-a-user-only-w-link-tracking/13837/1 "2020-04-09T19:28:19Z")

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Hi there

I turned off link tracking in Mautic (as I heard that is bad).

Is it true, that a) if a new user is sent an email (_with the pixel_) and then b) manually visits a website [with tracking code (for Mautic)] the site tracking doesn’t work? An experienced Mautic user told me site tracking only works

- when there is a link sent in the email that people click on that takes them to the website
- because a cookie is created during the visit

This is very surprising to me. Please advise!