# Tracking open email does not work

**URL:** <https://forum.mautic.org/t/tracking-open-email-does-not-work/10627>\
**Category:** Product Support\
**Created:** [July 4, 2018, 7:39am UTC](https://forum.mautic.org/t/tracking-open-email-does-not-work/10627 "2018-07-04T07:39:36Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![levry](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/levry/32/351_2.png) [@levry](https://forum.mautic.org/u/levry)\
**Post date:** [July 4, 2018, 7:39am UTC](https://forum.mautic.org/t/tracking-open-email-does-not-work/10627/1 "2018-07-04T07:39:36Z")

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I installed Mautic on CentOS 7 with Nginx + PHP-FPM.

But I’m having a problem with tracking open email that do not work.

After I check, it turns out the pixel tracking [http://domain.com/email/xxxxx.gif](http://domain.com/email/xxxxx.gif) at the bottom of the email direct to 404 page not found.

I think the problem is in the virtual host configuration, maybe something missing or wrong.

Please help me to solve this problem.

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**Author:** ![bizcrony](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bizcrony/32/409_2.png) [@bizcrony](https://forum.mautic.org/u/bizcrony)\
**Post date:** [July 10, 2018, 12:18pm UTC](https://forum.mautic.org/t/tracking-open-email-does-not-work/10627/2 "2018-07-10T12:18:55Z")

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You Just send email through campagin and then check please.