# Tracking open emails

**URL:** <https://forum.mautic.org/t/tracking-open-emails/2594>\
**Category:** General Discussion\
**Created:** [October 15, 2015, 2:59am UTC](https://forum.mautic.org/t/tracking-open-emails/2594 "2015-10-15T02:59:25Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![originals](https://avatars.discourse-cdn.com/v4/letter/o/b487fb/32.png) [@originals](https://forum.mautic.org/u/originals)\
**Post date:** [October 15, 2015, 2:59am UTC](https://forum.mautic.org/t/tracking-open-emails/2594/1 "2015-10-15T02:59:25Z")

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I want tot track open emails from our ecommerce site.  
  
  
  
The tracking script ![]() doesn’t do that. It only tracks lead information  
  
  
  
I found out a way.  
  
  
  
First I create New Template Email only to get the tracking script  
  
  
  
 ![]()  
  
  
  
I need a way to find out to get that open email tracking script. (for example a button [see tracking open email code])  
  
  
  
  
  
We currently use mandrill to send email.

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**Author:** ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)\
**Post date:** [October 15, 2015, 6:14am UTC](https://forum.mautic.org/t/tracking-open-emails/2594/2 "2015-10-15T06:14:06Z")

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Hmm, so you want Mautic to track emails you don’t send via Mautic but via another system. That’s a task Mautic isn’t prepared for. But I can see you’ve found a way. The button to get the image is a good idea. Could you create an issue as a feature request on GitHub so developers could track it? It can get lost here in forums.  
[https://github.com/mautic/mautic/issues](https://github.com/mautic/mautic/issues)

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**Author:** ![originals](https://avatars.discourse-cdn.com/v4/letter/o/b487fb/32.png) [@originals](https://forum.mautic.org/u/originals)\
**Post date:** [October 15, 2015, 2:59am UTC](https://forum.mautic.org/t/tracking-open-emails/2594/3 "2015-10-15T02:59:25Z")

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I want tot track open emails from our ecommerce site.

The tracking script ![]() doesn’t do that. It only tracks lead information

I found out a way.

First I create New Template Email only to get the tracking script

![]()

I need a way to find out to get that open email tracking script. (for example a button [see tracking open email code])

We currently use mandrill to send email.

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<div class="post-metadata">

**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\
**Post date:** [February 2, 2020, 10:57pm UTC](https://forum.mautic.org/t/tracking-open-emails/2594/4 "2020-02-02T22:57:51Z")

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