# Tracking Question - Office 365 server side with /mtracking.gif **URL:** \ **Category:** General Discussion\ **Created:** [May 9, 2023, 5:27am UTC](https://forum.mautic.org/t/tracking-question-office-365-server-side-with-mtracking-gif/27950 "2023-05-09T05:27:39Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![tornmarketing](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/tornmarketing/32/11603_2.png) [@tornmarketing](https://forum.mautic.org/u/tornmarketing)\ **Post date:** [May 9, 2023, 5:27am UTC](https://forum.mautic.org/t/tracking-question-office-365-server-side-with-mtracking-gif/27950/1 "2023-05-09T05:27:39Z")
Looking over our system tracking We use [codetwo](https://www.codetwo.com/) for our email signatures (great tool and get on it if you havent). This enables our emails signatures to be generated and attached dynamically on the office365 server based on user and recipient with conditional logic. I have attempted to hook up the gif but it keeps breaking /mtracking.gif?page\_url=email\_signature&email={Recipient address} **Question: how does the Office Addon plugin work?** Does it generate a unique token or does it just append the email onto the mtracking gif as per above? Has anyone done anything along these lines as yet? ---
**Author:** ![tornmarketing](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/tornmarketing/32/11603_2.png) [@tornmarketing](https://forum.mautic.org/u/tornmarketing)\ **Post date:** [May 9, 2023, 5:44am UTC](https://forum.mautic.org/t/tracking-question-office-365-server-side-with-mtracking-gif/27950/2 "2023-05-09T05:44:05Z")
Now that said, I feel I have a larger issue Does this functionality still work? I am unable to get the event to show on the contact if loading in a browser [https://mautic.com/mtracking.gif?page\_url=email\_signature&email=user@domain.com](https://mautic.com/mtracking.gif?page_url=email_signature&email=user@domain.com) url encoded [https://mautic.com/mtracking.gif?page\_url%3Demail\_signature%26email%3Duser%40domain.com](https://mautic.com/mtracking.gif?page_url%3Demail_signature%26email%3Duser%40domain.com) Objective: Our end game is to capture all the users we are sending through lemlist which runs through our office365 smtp and gets our dynamic email signature attached. Validate things are working as expected and capture user IP addresses for programmatic advertising at a later stage for remarketing. ---
**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\ **Post date:** [May 10, 2023, 11:48am UTC](https://forum.mautic.org/t/tracking-question-office-365-server-side-with-mtracking-gif/27950/3 "2023-05-10T11:48:58Z")
> [@tornmarketing](#): > > [https://mautic.com/mtracking.gif?page\_url%3Demail\_signature%26email%3Duser%40domain.com](https://mautic.com/mtracking.gif?page_url%3Demail_signature%26email%3Duser%40domain.com) This should work. Plz don’t forget, that “Admin is a Ghost”. ---
**Author:** ![tornmarketing](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/tornmarketing/32/11603_2.png) [@tornmarketing](https://forum.mautic.org/u/tornmarketing)\ **Post date:** [May 10, 2023, 12:11pm UTC](https://forum.mautic.org/t/tracking-question-office-365-server-side-with-mtracking-gif/27950/4 "2023-05-10T12:11:49Z")
> [@joeyk](#): > > “Admin is a Ghost” What do you mean? There is some method of preventing Admin users being tracked? If there - love some details on this as I was testing in incognito, or does it run off IP address? ---
**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\ **Post date:** [May 10, 2023, 12:15pm UTC](https://forum.mautic.org/t/tracking-question-office-365-server-side-with-mtracking-gif/27950/5 "2023-05-10T12:15:03Z")
Check this, [2022 Halloween edition: Stranger Things in Mautic - YouTube](https://youtu.be/a1LdcypnO9Q) up to minute 3:39. I’m explaining it there. ---
**Author:** ![tornmarketing](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/tornmarketing/32/11603_2.png) [@tornmarketing](https://forum.mautic.org/u/tornmarketing)\ **Post date:** [May 10, 2023, 12:15pm UTC](https://forum.mautic.org/t/tracking-question-office-365-server-side-with-mtracking-gif/27950/6 "2023-05-10T12:15:38Z")
haha X files ---
**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\ **Post date:** [May 10, 2023, 12:27pm UTC](https://forum.mautic.org/t/tracking-question-office-365-server-side-with-mtracking-gif/27950/7 "2023-05-10T12:27:01Z")
Yeah, my grown up kid doesn’t know what that is, so consider yourself old. ---
**Author:** ![tornmarketing](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/tornmarketing/32/11603_2.png) [@tornmarketing](https://forum.mautic.org/u/tornmarketing)\ **Post date:** [May 10, 2023, 1:55pm UTC](https://forum.mautic.org/t/tracking-question-office-365-server-side-with-mtracking-gif/27950/8 "2023-05-10T13:55:42Z")
so it looks like its tracking via the email signature But … its locked onto 1 contact whom hasnt had comms for 12 months or so. and all emails going outbound appear to be then feeding through to this one contact The gif is passing through the page\_url but the email address on the gif has nothing to do with the contact the gif event is getting put against. Thus I have 1 contact with 200 events against them 🙂 Is there any documentation as to how the gif tracks and associates with a contact? javascript I understand as its well documented but the gif is 1 line of text in the documentation