# Tracking Replies for Previous Mails **URL:** \ **Category:** Product Support\ **Created:** [December 18, 2019, 9:07am UTC](https://forum.mautic.org/t/tracking-replies-for-previous-mails/12062 "2019-12-18T09:07:59Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![Sudheer](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/sudheer/32/1370_2.png) [@Sudheer](https://forum.mautic.org/u/Sudheer)\ **Post date:** [December 18, 2019, 9:07am UTC](https://forum.mautic.org/t/tracking-replies-for-previous-mails/12062/1 "2019-12-18T09:07:59Z")
Hi Members, How to track the reply and trigger a notification mail for the replies we got for previous mails. **Scenario Example:** I have a campaign of 7 emails series which sends out the first email to the contact immediately after adding to the segment If the contact replies to that email he/she would be removed out of that campaign and internal team would get a notification about the reply and the contact will not be receiving the next 6 follow up emails. Suppose he/she has not responded to first email, then after two hours campaign sends out Second email, if the same happens with second email third email will be sent out after a day like this with some intervals of time total 7 emails will be sent out. Here my Question is Suppose the contact has received 3 or 4 emails in the sequence and now he/she will read the First Email and Replies to the First Email… At this point how to Remove that user from the campaign and send a notification to the internal team. Any Suggestions ? Thanks in Advance for your solutions if any. ---
**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\ **Post date:** [January 25, 2021, 8:52pm UTC](https://forum.mautic.org/t/tracking-replies-for-previous-mails/12062/2 "2021-01-25T20:52:48Z")