# Tracking url and postmark service
**URL:** https://forum.mautic.org/t/tracking-url-and-postmark-service/3698
**Category:** Product Support
**Created:** [May 10, 2016, 8:36pm UTC](https://forum.mautic.org/t/tracking-url-and-postmark-service/3698 "2016-05-10T20:36:00Z")
**Posts on this page:** 3
**Page:** 1
### Author:  [@valentyn-md](https://forum.mautic.org/u/valentyn-md)
#### Post date: [May 10, 2016, 8:36pm UTC](https://forum.mautic.org/t/tracking-url-and-postmark-service/3698/1 "2016-05-10T20:36:00Z")
Hi Team,
I have some issues with PostMark,
I want to track “opens” .
I sent messages via Email list in Mautic and in PostMark dashboard I see that url is opened by users, but mautic didn’t populate this data from PostMark services.
May be I need to run some extra cron job? see sreenshot: [http://prntscr.com/b2jvwg](http://prntscr.com/b2jvwg)
---
### Author:  [@valentyn-md](https://forum.mautic.org/u/valentyn-md)
#### Post date: [May 10, 2016, 8:36pm UTC](https://forum.mautic.org/t/tracking-url-and-postmark-service/3698/2 "2016-05-10T20:36:00Z")
Hi Team,
I have some issues with PostMark,
I want to track “opens” .
I sent messages via Email list in Mautic and in PostMark dashboard I see that url is opened by users, but mautic didn’t populate this data from PostMark services.
May be I need to run some extra cron job? see sreenshot: [http://prntscr.com/b2jvwg](http://prntscr.com/b2jvwg)
---
### Author:  [@valentyn-md](https://forum.mautic.org/u/valentyn-md)
#### Post date: [May 11, 2016, 5:35pm UTC](https://forum.mautic.org/t/tracking-url-and-postmark-service/3698/3 "2016-05-11T17:35:53Z")
Guys please help, have anyone some experience with this problem?