# Tracking which links are clicked in E-Mails

**URL:** <https://forum.mautic.org/t/tracking-which-links-are-clicked-in-e-mails/3033>\
**Category:** Product Support\
**Created:** [December 21, 2015, 1:35pm UTC](https://forum.mautic.org/t/tracking-which-links-are-clicked-in-e-mails/3033 "2015-12-21T13:35:27Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Brandon](https://avatars.discourse-cdn.com/v4/letter/b/f08c70/32.png) [@Brandon](https://forum.mautic.org/u/Brandon)\
**Post date:** [December 21, 2015, 1:35pm UTC](https://forum.mautic.org/t/tracking-which-links-are-clicked-in-e-mails/3033/1 "2015-12-21T13:35:27Z")

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Hello,  
  
I sent an email out recently and have been contacted about the contents of the pages which they found through the mautic email that was sent. However, the mautic overview isn’t showing that anyone clicked a link. All links within the email are {externallink=http://blah.com} and they have tracking ID’s respectively. Am I missing something that logs the clicks?  
  
  
  
Thanks.

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**Author:** ![Brandon](https://avatars.discourse-cdn.com/v4/letter/b/f08c70/32.png) [@Brandon](https://forum.mautic.org/u/Brandon)\
**Post date:** [December 21, 2015, 1:35pm UTC](https://forum.mautic.org/t/tracking-which-links-are-clicked-in-e-mails/3033/2 "2015-12-21T13:35:27Z")

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Hello,  
I sent an email out recently and have been contacted about the contents of the pages which they found through the mautic email that was sent. However, the mautic overview isn’t showing that anyone clicked a link. All links within the email are {externallink=http://blah.com} and they have tracking ID’s respectively. Am I missing something that logs the clicks?

Thanks.

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**Author:** ![pietromantovani](https://avatars.discourse-cdn.com/v4/letter/p/f07891/32.png) [@pietromantovani](https://forum.mautic.org/u/pietromantovani)\
**Post date:** [December 22, 2015, 11:08am UTC](https://forum.mautic.org/t/tracking-which-links-are-clicked-in-e-mails/3033/3 "2015-12-22T11:08:30Z")

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Are you sending emails to a lead list using a campaign? If so, we’ve just discovered a [Bug](https://github.com/mautic/mautic/issues/1246) that is going to be fixed. Make sure that the e-mails you’re sending are all received with the redirected URL link (more on this [Here](https://www.mautic.org/docs/emails/troubleshooting.html) ), if not, it’s a bug.

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**Author:** ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)\
**Post date:** [December 23, 2015, 9:06am UTC](https://forum.mautic.org/t/tracking-which-links-are-clicked-in-e-mails/3033/4 "2015-12-23T09:06:29Z")

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Pietro is right. Also, the `{externallink=http://blah.com}` is deprecated you can use normal HTML links and Mautic will replace the href attribute with the trackable link.

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**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\
**Post date:** [February 2, 2020, 10:56pm UTC](https://forum.mautic.org/t/tracking-which-links-are-clicked-in-e-mails/3033/5 "2020-02-02T22:56:21Z")

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